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February 2024 by Mandi Schwindt
Worsplace to get labs drawn!! Tech stood there for 5 minutes trying to convince me to get an appointment instead of just drawing her patient then getting me in. No assistance in how to make the appointment for later just trying to push me out the door.
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February 2024 by tonya rapp
It's very unprofessional that you guys have nobody live to answer your phone
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December 2023 by Desteny Komes
This place is the worst place EVER. The employees are beyond rude. I am a surrogate and have STAT labs need to be done. When I make appointments they're canceled. When I walk in, because I HAVE to have them done in the AM they are rude and completely disrespectful. One actually told me "I can't do your labs" and turned me away. When yiur employee makes you cry... that's ridiculous. Never coming back here.
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July 2023 by Kenneth Curtis
Never again will I use this service.
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May 2023 by Cynthia Richards
Every time I come here they are at least 30 minutes behind. The people they employ at these labs should be quick. Isn't that the point of these huts put inside Safeway stores?
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April 2023 by Pauvil Reutov
I came in for a blood draw. The doctor was friendly, personable, and experienced. He got my vein with the 1st stick. He was very smooth. He swapped out the vials and I barely even notice because he did it so well. Very highly recommended.
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December 2022 by Matthew Burdett
My doctor had ordered some blood work and luckily I was able to schedule an appointment for the next day and get in quickly at quest diagnostics. I was able to check in and even being a half an hour early for my appointment They were able to get me in within about 5 minutes of my arrival. Always friendly and courteous staff. My doctor's happy because the blood work is in and usually get the results within about 2 days of my appointment . Great place if you need their services. Thanks again :-)
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December 2022 by Kaden Montague
Avoid at all costs - terrible billing practices. Unfortunately we are all but forced to use Quest with our insurance, and they are the worst company I have ever worked with in regards to billing and insurance issues. We had some routine blood work done for my spouse and they did not bill insurance, but we did not notice and paid the bill. After we discovered that insurance was not billed for this, we informed them. It took them many months to resubmit to insurance, and after they did properly submit to insurance we haven't gotten a refund of the amount we paid. We have called and followed up almost every week for the last 6 months and we still haven't gotten them to refund us the money. I have been told multiple times that my refund is processing, yet without fail if I call to follow up there is no refund in their system.If you have ANY other option for blood work - use it. Quest is awful. This is not the first round of billing disputes we have had to deal with with Quest, and each time it takes multiple months of constant follow up to resolve. They will not resolve anything on their own, you have to keep hounding them only for them to drag their feet, claim to do something, but still not do anything about it.
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November 2022 by Chelsea Opfer
My husband and I needed to get a test done for fertility treatment. The woman who drew my husbands blood proceeded to tell him that:- We should just adopt- We should get a dog instead because that's just what life has in store for us- We just need a weekend away in Vegas to relax(among many other things)We've lost four pregnancies, including our stillborn daughter earlier this year. We now have to go through the awful, expensive, and draining process that is IVF. Do you know what we don't need? A stranger who is supposed to help us get tests done instead lecture us on something so personal. I'm disgusted and in shock.
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April 2021 by bill hollinger
If there was a lower grade I would have given it. On the phone 30+ mins.....no option to talk to a real person.
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October 2020 by William Vaughn
had test done a week ago still don't have results. Tried to call and find out why and there is no option to talk to anyone. not impressed.
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August 2020 by Carol Vestuto
I'm a EXTREMELY hard draw but this tech got me the first time. Thank you R .Hirsch
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November 2019 by Lynette Rutledge
Hours on Saturday 8-12
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September 2019 by Megan Deede
Have been going to this lab for regular bloodwork for over a year. The staff are always friendly and very efficient and gentle when drawing blood. Each time if there is a wait it's just a few minutes and once it's my turn I'm always on my way in about 5 minutes. I do usually go during the weekday and as early as I can, due to the fact I'm fasting, but I've never had any issues with unfriendly staff. I would recommend this lab and will keep coming back to this location.
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March 2019 by Katrina Rounds
Came in at about 10 AM today (Saturday) without an appointment. Signed in quickly/easily on the little tablet in the waiting room, and was brought back almost immediately for my blood draw. Both techs were friendly, great attitudes, and the lady who drew my blood did an excellent job. Almost totally painless, and no bruising (which is impressive, because I bruise REALLY easily). They had my doctor's lab order up on the computer screen in no time, knew exactly what was needed, and I was out of there in less than 5 minutes. Great experience!
