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December 2023 by Ronni Kay
I'd give 10 out of 5 if I could!! These guys at Uptown Music are so knowledgeable, helpful, and wonderful people. I go to them first always because they take such good care of me every time I'm in. The last time I was in was for what I thought was an issue with my pickup (in my guitar), they helped me carry in and set up my whole speaker system, pedals and all, and helped me trouble shoot. Then I mentioned the pickup in my ukulele wasn't picking up the top string and before I had my speaker system back in my car (which they helped me carry back out to the car), they already took care of it and didn't charge me a thing. Thank you, thank you so so much, Paul and Jeff!!!!
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October 2023 by Donald P.
I am vacationing here from Michigan and stopped in at Uptown music. I have been looking for a new acoustic electric guitar. I was greeted with a friendly welcome as soon as I entered the door. I was not hustled but was offered assistance. When I explained what I was looking for I was deferred to a very knowledgeable young man who listened to my request and helped me come to happy decision. I was able to take the guitar with me while here and bring it back for a set and then they will ship it to me. I am totally satisfied. Don Pollard
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October 2023 by Mirna Marisol Romero
We have been renting to own basically our daughters Violin through Uptown and ever since the first time that we went in, they have been just absolutely amazing! My daughter recently had her Violin stolen at school, while the school has been 0 help this entire time, Uptown was so friendly and offered a solution for her to continue in orchestra. While the school disappointed my daughter in many ways, as soon as we walked into the store again, her eyes just lit up again. She felt the joy again of wanting to continue playing. Paul and everyone at Uptown has always been so friendly and welcoming.Any questions at all, never ever bothers them, everyone there is so knowledgeable and explains everything to help the students and parents understand as well. We will definitely continue to come to Uptown for all our music needs, so glad that we found them and wouldn't have it any other way!
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August 2023 by Gene Nunn
This has been my go to music store for at least thirty years. Always helpful, always fair, and always friendly. I can’t imagine going anywhere else.
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August 2023 by Steve Cox
Great music store! Over the years I have purchased guitars, amplifiers, keyboards, strings, picks and miscellaneous gear- all top-notch. Paul, the owner and his friendly, knowledgeable and helpful staff are the best. My go to music store.
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August 2023 by Greg Dittman
Uptown is and always has been the best to deal with. Paul and the gang still treat customer service as an artform, and they have the valley’s best selection of quality gear, new and used. I mix it up with gear-hounds all over the valley and it’s the only shop in the area that generates consistently good vibes in their clients. Above and beyond.
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June 2023 by Woody CV Woodard
Great people, great products and a knowledgeable staff, Brian, Noah, Cam and o/c Paulie ( he's the owner who doesn't tend to act owner-like )they're all the people who you'd want to play Music with,,,
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June 2023 by Kyle
Took my Les Paul in for a full setup and now it plays better than when it left the factory. Thanks, Jeff!
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April 2023 by Amy Capps
I was so impressed with the kindness and understanding when I brought in my oldest daughter’s broken violin bow. They quickly replaced it and also gave us a gift for my youngest daughter who is very curious about musical instruments (hence the broken bow). What a great group of people and excellent service. Cannot recommend enough.
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March 2023 by Pavan Patel
I enjoy every visit that I make to Uptown Music. I first discovered this lovely little store through a bandmate that used to work here. The owner is an upstanding gentleman who helped me with a guitar pickup soldering issue I had in what I can only describe as record speed. If you are looking for excellent customer service, this is the store for you.
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March 2023 by Elizabeth Chandler
Always friendly, these folks seem anxious to help. I brought in a 129 year old Mandolin to be restrung. They kept it for quite a while but the end results were worth it. Not only did they advise me on the types of strings to use but they also took great care to fix some of the old age issues that came with such a delicate piece. They fixed a crack and also worked on the finish, but didn't over charge in fact, I think they didn't charge me for all the work they did. I believe that fixing battered and old instruments must be a work of love. You take something broken and restore it to a thing of beauty, that must be so fulfilling.
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February 2023 by William Stoltz
Uptown Music has long been my go to place for purchasing my musical instruments and accessories. The employees are knowledgeable, friendly and professional. They love music and it shows. Many of my musician friends do business there. I have never had a report of a bad experience with them. I recommend them heartily for your musical needs!?
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February 2023 by Pookyx
They did such an amazing job fixing up my solar guitars electronics, employees there are amazing as well, thanks Noah (:
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January 2023 by Richard S.
Highly recommend these guys! Very helpful and friendly service dept. Old school service!
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December 2022 by Dave Ryder
I was looking for amplifier repair, and Louis fixed my amp when the part was nowhere to be found and manufacturing of the part had been discontinued. Phenomenal work, hard to find people that can do Electronics repair these days like Louis. What a find. I also really like the staff, very friendly, knowledgeable, and helpful.
