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February 2024 by michael schroeder
Good place! Highly recommend.
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January 2024 by Mr. Anderson
Wife had some warranty work done there , they did what they said and got it done when they said they would. What more do you want ??
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November 2023 by Karen Gendron
my car had an electrical problem- the dealership could not fix, a second mechanic recommended Emmett's ...they fixed it.
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September 2023 by Robert Lount
While I still have low sentiment surrounding communication between shop and front I'd like to state the owner called and it's refreshing to observe this mans ownership is not just in name.I see his side of things and likely would have done things similarly only to be foiled by <sigh> someone trying to keep customers happy and handing over keys prior to having a deeper understanding of what going on. My gramma used to say, "The road to hell is paved w/ good intention".This shop is willing to stand by it's work if something goes gunnybag, the owner proved that to me today. Even though we started out with a 1 star, I'm bumping it to 5 after today.
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September 2023 by Winyl Vinyls
First of all, if I could give a rating lower than zero I would but since I have to list something to post - ONE it is. So, with that out of the way, I will begin this review with: THIS PLACE IS THE WORST!It's disheartening to realize that a mechanic, whose purpose is to improve the conditions and safety of one's car, could let such a critical oversight of not putting coolant back into a car and hand over the keys without any acknowledgement that there isn't any coolant in the engine at all. So what could been warranty work quite possibly may turn into all out of pocket.It's unfathomable that such a fundamental error could be made by "alleged" professionals.
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July 2023 by Jennifer Stewart
Our car had the dreaded Check Engine light come on, with another 3 hours to go to get home. Brady answered our desperate phone call at 4:45pm, and welcomed us at the front desk 15 minutes later. After running a diagnostic test, it only needed a new air filter. Brady had us back on the road only 20 minutes later. We were SO impressed!!!
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July 2023 by Wayne Boyd
Staff was courteous and professional. Finished up on repairs 4-5 days earlier than expected. Which is always a pleasant surprise. Will definitely be a return customer.Service: Auto engine diagnostic
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March 2023 by Marsha Bergren
They do excellent work. We appreciate there great service.
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March 2023 by leff Lefferts III
The service was 10/10 and nothing but helpful and professional. Was located out in a California town and they were able to get everything done smoothly and efficiently over the phone. I am super grateful for their help and constant communication. Does not get much better than Emmett'sService: Auto engine diagnostic
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March 2023 by Leffert Lefferts III
The service was 10/10 and nothing but helpful and professional. Was located out in a California town and they were able to get everything done smoothly and efficiently over the phone. I am super grateful for their help and constant communication. Does not get much better than Emmett'sService: Auto engine diagnostic
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December 2022 by Kate S.
We were just passing through town and realized a piece of the undercarriage was dragging on the road. We called a few places, but Emmett's said they could handle it right away. We hung out in the nice waiting area for 15 minutes while they fixed the issue - and they didn't even charge us! Thank you, Emmett's!
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November 2022 by Carey Hobbs
Emmets is the best ever! My favorite- there’s a reason they’re booked solid. Kurt knows his stuff and is a master with customer service.
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September 2022 by Gail R.
The best service and help we could have hoped for. Kurt went way over the top to help us get towed ( not his business but contacted a company who could help us), and have a safe location to stay while repairs where done quickly and efficiently on our truck. Highly recommend this company.
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September 2022 by Jason Sloan
I drive an old Dodge truck. I had a stalling issue that 2 other shops couldn't find or fix after weeks of trying. Jim not only found the issue FAST, but fixed it RIGHT the 1st try. He went above and beyond for me and my truck lives to see another year! Go here FIRST!! They are fast, reliable and reasonable! THANK YOU JIM!!Services: Auto engine diagnostic
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September 2022 by three fingers folly
I waited 3 weeks for an appointment, I dropped my car off on the scheduled day Wednesday, and they said it would be ready by the weekend, happened to drive by their shop on Thursday mid morning, and my car is still sitting(unlocked) in the exact spot in the parking lot. Went in and asked about what was going on, and they acted like they didn't even know it was there. They still had time to do the job (timing chains) before I needed the car, but then they said they could start on it right away, and it would take 16 hours, and they didn't know when it would be done. Their original estimate was for 11 hours, and they would have it for 2 days. I took it home, and am looking for someone reliable to do the job here in town, before I have to take it to Medford. Nice people, but don't trust them.