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November 2023 by pey
The owner originally claimed to have my vehicle repaired in three to four days. It took a whole month for him to complete it. I’m all for taking a long time to complete good work, but the business as a whole was very unresponsive. It often took at least a week to have any sort of update from this place. After a month of waiting I decided to leave the vehicle there to just get a new one. I would definitely not recommend this place to any sensible customer.
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November 2023 by Joshua Lichner
AVOID THIS SHOP AT ALL COSTS!!! Mechanic is a amateur and communication was a joke. Experience was soo bad I abandoned vehicle. They will further damage your ride. Did not trust his work. It was my sons vehicle and shop was aware and he held onto it for weeks without phone calls before supposedly being done w it. Also argued w me about his bad service cussing in front of my 6 year old. Very unproessional. Half a dozen better shops in town. 'My mechanic' auto shop in town is light-years ahead of this place.
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November 2023 by Stephen Mowry
Nothing better than finding a great repair shop when you move to a new town, I'll be coming back to Klamath Auto.Services: Electrical repair
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November 2023 by Tami Knapp
We had been on the road from Anchorage, AK and taken our 2001 truck to numerous Ford Dealers and private shops alopng the way to be checked out due to it losing power and surging while driving up inclines and in the rain. None of these places could or would find the problem, most stating that they didn't work on vehicles "that old". Finally pulled into Klamath Auto Repair without an appointment and Eric and his team were more than happy to wiggle us in between appointments to try to find the problem. Within an hour of diagnostic testing, Eric had a good idea of what was wrong. He gave us a few options to get us back on the road. We chose the most extensive option as we still had 1000+ miles to go. This required that we camp out for awhile until the parts came in. When they came in he and his family worked tirelessly into the evening to get the truck up and running! We have had a smooth and easy trip back to Arizona and are looking forward to our next trip to Alaska!!! Thank you Eric, and your whole team! You guys are the best, most honest, and most knowledgable mechanics we have run into! Hope to stop by and see you next year and we'll bring you some raspberry jalapeno jam.Gary, Molly and JackServices: Electrical repair
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October 2023 by Anthony “Spud's Life”
Klamath Auto Repair is great! Affordable easy to work with plus quality work. All traits that are hard to come by at times. I accidentally called the wrong business to set up an appointment. When I showed up with no appointment they took it in stride and got me in anyway. Would recommend to anyone in Klamath Falls looking for quality auto repair.Service: Transmission repair
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October 2023 by Dusty Davis
Got me in same day to check my brakes and rotors. Would bring my vehicle in here for other work too.Service: Vehicle safety inspection
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September 2023 by Cyd Gann
We had engine issues, which were my doing, while driving through Kfalls, it was late Saturday afternoon, and all other mechanics and dealer's ships were closed. Klamath Auto Repair not only helped me out of my predicament, but he did it with a smile on his face while working till almost 10pm, on a Saturday.Above and beyond, that is all I can say. Chris was fantastic, explained everything he was doing and what the outcome should be. He paid attention to detail and made sure I was happy, and his work was done correctly. His family was at the shop, and they were all great. This is the best family-owned business to happen upon and I am so thankful for Chris and his work. Thanks for fixing my screw up and getting me back on the road. I am sure if it was any other shop my family would have been there till Monday evening. You guys' rock, I really appreciate you. Take care of those kids and I will see you down the road.
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September 2023 by Mariann Coffer
Eric is a great person would recommend to talk to him if you need vehicle work done
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August 2023 by Krystal M
Eric was awesome! My truck started making a grinding noise over the weekend and I was too anxious to drive it anywhere. Eric made the time to see me ASAP and did an inspection on my vehicle. The rotors and brakes needed to be replaced and I also requested a new air filter. He got the parts and finished the job in a timely manner. I was impressed with the level of customer service presented by both him and his wife. They offered great conversation to pass the time and made the experience a positive and comfortable one. I highly recommend Klamath Auto Repair to anyone needing their vehicle serviced.
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August 2023 by Betty Frazer
I was treated very well at Klamath Auto repair. The replaced a part in my car that was pouring oil and now I don't even have a drip. I'm so pleased with the work that I received on my car. I would recommend this place to anyone who needed their auto fixed. Eric and ambrosia we're wonderful.Services: Engine repair
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August 2023 by Maxine Doner
Fabulous helped me w code problem as I was driving through. Very grateful
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February 2023 by Rebecca Skinner
I highly recommend this shop. They do excellent work in a timely manner. Fair prices, courteous and friendly. ??Service: General repairs & maintenance
