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December 2023 by TJ R.
Do you value integrity? I definitely do, which is why I continue to bring my computers to KTS. JIMMY used to own the business, and although I really miss him, he left us in good hands. The techs are good at their job AND they are fair!
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October 2023 by Sybil F.
I had an old computer and the gentlemen there tried to fix it, but they were honest in notifying me that it was not able to be fixed. They suggested I go computer shopping, which I did, and for a small fee they transferred all of my information to my new computer. The staff there is very friendly and addressed all of my questions and concerns in a timely manner.
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September 2023 by Keith Lamond
Technician fixed my phone's charging port issue for free by cleaning it. He was real nice and helped us out. If I needed anything phone or computer related, I'd come here first
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July 2023 by Jim E.
I couldn't have been more thrilled! I brought a very expansive laptop that had blue screened. I dropped it off and went back to my place of business. I wanted some additional information and immediately called after arriving at my office and was informed I could pick up my laptop as it had already been repaired! After which I asked if I could leave a tip? He said he was not able to take tips and thanked me for my business and I was on my merry way! So far, I'm thrilled! Jim E
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April 2023 by Danny A.
Best computer service I have ever had in Klamath Falls. My computer was hacked and a foreign party tried to access funds from my bank accounts. I ended up having to get a new desktop computer. They cleaned up my old computer and transferred everything to my new computer. Very quick service and 1/2 the price of other technicians. I heard they also could adjust my surround system. Dean came out to my house and my sounds are the best ever. This is the first Computer Repair Service I have ever used that I will recommend to my friends.
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March 2023 by Corrine Compton
The gentlemen here have always been incredibly helpful honest and return calls even if you are not an existing customer they are prbly only place I'd go to in town
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January 2023 by Lollie G.
I am here to say this shop is honest. Today I had 2 phone batteries replaced and a computer repair! In & out in just a few hours. I’m so impressed especially when a different local repair tech cheated me by selling me an obsolete part. You can’t trust those guys who work alone, but twice now these technicians could have charged me more but charged less than what I thought I should pay. FAIR and have very experienced team of intelligent technicians on staff. I’ve been in town 10 years, & bought a used desktop from them when I first moved here. I’ve taken laptops & phones in, and it’s done right every time. They taught me Libra which weaned me off Microsoft office. I’m not ever ever going anywhere else.
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September 2022 by Deanna P.
I sent my Ipad to Klamath Tech and it was returned with issues that were not part of the original problem. When we took it back they took of the screen and said "it is cracked we will not warranty it". Where did the crack come from? How do we know they did not send it home that way? All I know is I sent it in for a new screen and it came home with the right side of the screen not working. The crack they showed us today was hidden under the the cover they out on. $265 later my IPad is worse than before. They were not willing to work with us. DON'T go there
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October 2021 by Jay N.
These folks are outstanding! I had used them several times for home computer and cell phone issues. Recently called them to see if they knew of someone who could assist with setting up a home theatre system. The owner of the company came out on a scheduled appointment and had the system working in an hour. Great company to do business with.
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May 2021 by Ken S.
Yosvany of Klamath Technical Services is simply amazing! His listening skills, communication, customer service and incredible knowledge Of computers were outstanding. After using his services you'll never want to use anybody else. Oh and I forgot to mention his prices are Incredibly fair and super reasonable. We moved from California to the Running Y Resort here in Oregon and needed our insurance business up and running immediately. Yosvany had our PC's, laptops, iPads and printers up and running for business within two hours. He even got two of our Alexa units up and running in this timeframe. I've used many IT services in my time and in our business and I have never had anyone as good as Yosvany. Call Yosvany of Klamath technical services you cannot go wrong. Schroeder Insurance Services
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April 2021 by Christine D.
This may be my first ever negative review I've ever left . I try hard to practice kindness and understanding and most always can see both sides . I do not lightly speak poorly of a business as we own a business and I understand there are two sides, and most people are good . This was our honest experience .. My son ( a student) had a small crack in the screen of his lenova Chromebook . We bought him this for school In late sept for $510 . The device worked perfectly but my son has a job and since it was no new he wanted to take care of the screen to further protect the investment He brought it in to Klamath Technology Services and they said they could fix it . The part would be 165 and the labor 55. They opened it and confirmed it worked perfectly internally and documented this in the paperwork . After weeks of issues with them ordering the wrong part and waiting on UPS etc , they finally contacted him and told him that somehow the backlight broke and they had to order a new one. More weeks go by and eventually they say the motherboard is fried and it can't be repaired . It can only be plugged in to an external device like a computer to work . So now the laptop doesn't work at all . Still has a cracked screen, etc . My husband called and they said we were lucky they were returning his 165 as that is not their policy . Due to fine print on their contract , they are not responsible in any way if they break your device . Bottom line . We tried to reason with them that they should either return it in the working condition given to them or give him the money to buy a new one . They took NO responsibility . Looking at google reviews this has happened so many times . Their fine print protecting their bad business practices . I understand things happen, but make it right . That is the right thing to do . He is a student , he doesn't have a lot of money . I'm so disappointed in them . I urge you to use caution doing business with this company , read the fine print , and well maybe just go somewhere else.
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January 2021 by Linda S.
My MacBook Pro is 10 years old and it was giving me fits! The disc player wasn't working and it was always giving me an error when it would start up. I have had problems finding someone who was knowledgable with Apple Computers. One shop was a good friend but he told me he didn't know a lot about the Mac's and then I walked into a well known shop on Main Street and all I said was, "Hi, I have a MacBook and" that's all I got out when he said, "Oh I'm sorry!" trying to be funny and letting me know he didn't like Mac's. Well I turned around and left. Didn't even let him look at it or finish my sentence. Frustrated and thinking of going to the Apple store in Medford, I wrote an email to Klamath Technology. The owner got right back to me and I felt confident so I would try one more shop in town. I'm so glad I did! Steve, my tech guy was fast, efficient and very friendly. He explained everything to me and the cost was so reasonable. Happy Gal here! Thank you again and you are now a permanent number in my contacts incase I need anything else with my apple products.
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December 2020 by Damion m.
Same day battery swap on my i-phone 7. Had battery in stock and picked it back up in a few hrs! Smooth & friendly transaction! Thanks guys
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November 2020 by S. C.
Other than selling me a lemon used desktop and not being willing to make accommodations, I have called here for other reasons and they really do try to be helpful. Jimmy is very good at diagnosis, so I'd recommend KTS. Probably best to know used purchasing is as is at your own risk.
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October 2020 by James M.
They do excellent work here I recently brought in my apple phone to have the screen replaced and they did a great job.
