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October 2023 by Angela C.
Can't say enough about the professional and courteous service we got at Les Schwab in Klamath Falls, Oregon! Brad, Mario and the team were amazing - fast and friendly and they had us back on the road in record time after a flat! Highly recommend this business!
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September 2023 by Deb Madden
Pulled in to request a tire pressure check in the 12 passenger van I had rented. Pressure was way off on all tires. Austin was extremely helpful & kind.
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August 2023 by Jeremy Hudson
If I could do negative stars, I would. Went in for an alignment. Was told a balance would fix the problem instead. Then was told my tires were too worn to be able to balance them and was quoted a price on tires. I paid for them, and the alignment, and walked and got food. An hour later I got a call and was told the tires they quoted me were not in stock and I would either have to wait a week to order them or pay double the quote for the next best tires which I couldn't afford so I got a refund, then got a quote from the manager that was reasonable and went for it. Low and behold, the money hadn't been refunded yet. This was a horrible experience and an inconvenience. I would recommend going anywhere but here.
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August 2023 by Bjarne Olson
Always a great experience at Least Schwab. I highly recommend this company. Thank you Gage for your hard work.
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August 2023 by Erik Slikker
Paid them to balance my tires fix a leak and alignment. There's still a screw in my tire and my truck pulls to the right. Also they put a slash in the sidewall and told me it was already there. I asked for a refund to take it somewhere else and have it done right the Manger refused.
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August 2023 by Lexi Van De Veer
Was only going through Klamath Falls. Called first thing with no appointment. Josh and Javi were super nice and got me patched up and back in the road. Thank you!!
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July 2023 by Phil Howard
I had them do my brakes yesterday. While doing the brakes, they damaged one of the tires. They made me pay for the replacement. Doesn't seem fair since they are the ones who did the damage.
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July 2023 by Nicole Balestrere
It’s currently 110 degrees and I am stranded on the side of the road waiting for a tow truck! Why don’t I just change my flat tire and get on my way? Oh because Les Schwab never put my wheel lock back in my car after my new tires and brakes. To say I’m furious is an understatement. So now do I not only have to get my car towed, but I now have to go buy a new wheel lock from Mercedes!FURIOUSSSSSS
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June 2023 by Doug Carpenter
They stayed late when I was in need! That's customer service!
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June 2023 by Yosvany Vera
I came frustrated from the other Les Schwab in town. The lady in the front was really nice and found the solution to all my problems in few minutes.Really nice service and fast. Thanks guys.
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June 2023 by Lisa Bickert
I went in with a nail in my tire ...Turned out they were able to just remove it no plug needed. Customer service was great , friendly staff and in a timely manner at no cost ....thank you
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May 2023 by Elizabeth Schultz
This is, by far, the best Les Schwab we've been to. We had a worn out wheel bearing on the highway and were basically stranded. The manager was very kind and all the employees we encountered were highly professional. They were nice enough to give my family rides to the hotel and back when our vehicle was fixed the next day. Thankfully, we didn't have to wait long for the repairs to be made and we were on our way by the next morning. Truly a God-send!
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March 2023 by kiels kritters
super annoyed I called into find out how much it was to have a valve stem replaced as I have a leaky valve stem on my tire the woman on the phone told me it was free it's considered a flat tire repair got into the shop a different woman for me it would be $17 needless to say I'm going somewhere else
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February 2023 by Matthew Gauthier
always the best tire place. friendly no matter how exhausted they are during busy times.
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January 2023 by Justin Hosack
Have had good and bad experiences with Les Schwab in the past so was hesitant and didn’t think they would help my fiancé and I finance a set of tires that we needed unexpectedly. We are both working on our credit it’s better but not up to par with what a business or sales people would like to see so we fully expected to get denied or have to have a co signor which we didn’t want to rely on family. mikayla and her coworkers/managers went above and beyond for us and we couldn’t be more grateful. I imagine she had to jump through a lot of hoops as it took over an hour to get the approval but when all was said and done we got tires ordered and scheduled an appointment for when they arrive and set up on a good payment plan. Thank you all sometimes you don’t know how much just doing your job can impact the people you help and we are so grateful. Thank you again!
