Merit's Home Center is a highly regarded business known for its exceptional customer service, product knowledge, and attention to detail. Many long-time customers express their satisfaction with the staff's kindness and efficiency. The store offers a wide range of appliances and parts at competitive prices, often significantly lower than online retailers. Customers appreciate the quick availability of items, with a large warehouse ensuring that many products are in stock. The appliance repair service at Merit's is particularly praised. Customers report positive experiences with the repair team, highlighting their professionalism and respectfulness. Staff members, such as Mike and Darrin, are noted for their helpfulness in managing repairs, discussing options, and ensuring customer satisfaction. The ability to speak with real people who are attentive and knowledgeable adds to the overall positive experience. Merit's has built a strong reputation over the years, with many clients returning for their appliance needs and referring friends and family. The business is seen as a reliable choice for purchasing appliances and receiving service. Overall, Merit's Home Center stands out for its commitment to treating customers well, making it a trusted local resource for home appliances and repairs.
We have been long time very satisfied customers of Merit’s. Their customer service, product knowledge & attention to detail is five star. Over the years, we have referred family, friends and neighbors to Merit’s. Thank you to Ryan and all of your valuable employees for your outstanding services.
May 2025
Courteous and prompt. Ordered parts needed for repairs. That's the only reason I didn't give five stars.
May 2025
Needed drip pans and rocker switch for oven light. Was amazed! About 1/3 the price of what the internet was quoting. Especially if you had to add shipping. Parts department was a pleasure to do business with.
