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February 2024 by Walt Bulkeley
The guys who work here are friendly and willing to help with all your auto parts needs
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February 2024 by BEAR
Nick.... Was the punks name that repeatedly answered the phone and hung up on me from about 8:40 p.m. till 9 p.m., Nick, you have a job, you're getting paid to do it, DO IT!!!!!! YOU HAVE NO WORK ETHIC OR CUSTOMER SERVICE SKILLS, IT'S ABSOLUTELY RIDICULOUS!!!!! I'LL BE TALKING TO CORPORATE!!!!
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February 2024 by Ann King
I felt the staff was very honest with me. They tested my battery overnight free of charge and determined that I didn't need a new battery yet.
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February 2024 by Jassy Campos
My husband went inside yo bug wiper blades for our daughter's car. One of the employees was so nice to pit them on for us while it wad snowing and cold outside. Thank you so much young man.
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February 2024 by Troy Shankles
They had just what I needed.
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December 2023 by Ryan Gilpatrick
This place was great, they are friends with the other auto parts places and got me what I needed with just a phone call. And gave us a great price, thank you much.
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November 2023 by Godschild
Will never buy another thing at O'Reilly. Worst service I have ever had. Would not give a refund on a part because it had a couple of grease prints on it (that wiped off very easy) part was never installed. I told them that auto repaires usually had a bit of grease involved. Never again. Stay clear!!
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November 2023 by T.F.
This place is great. The employees are upbeat, friendly and knowledgeable.
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October 2023 by Jerry T.
Would not give a refund on a part due to a bit of grease on it, it wiped off very easily by the way. Part was never installed. No way to do business . These are auto parts and there is usually some grease involved. They have lost 2 good customers today. I guess their Corporate Office doesn't care if the manager chases off customers. I would suggest they make their policy very clear. I dont ever recall having issues returning a hard part to any other O'reilly's store. So long O'reilly's. I would advise any DYI mechanics in Klamath Falls, Oregon to take their business elsewhere.
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October 2023 by Wendy Voter
Tried other auto parts stores in the area and O'Reilly's is by far the best. They get parts quickly when not in stock. My last trip there was due to a bad connection on my battery. Steve, I believe was his name, came out to the parking lot and fixed it for me at no charge! Friendly and super helpful.
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September 2023 by Ron Dobry
I started going there a couple of years ago! They usually have the parts I need and staff is friendly and helpful! They also offer a Veterans discount!
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August 2023 by David Robinson
Out in the middle of nowhere with a broken rig so I tried to call my local kfalls store because that's where I bought the part that broke phone rang until it cut the line off 3 times and I still have no answer what happened to the old manager....
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August 2023 by vj thom
Jacob was exceptionally helpful and professional when assisting us with a battery replacement. He went above and beyond what I expected. His assistance and patience turned what would have normally been a frustrating experience into one of the better parts of our day. Thank you Jacob!
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August 2023 by Travis SIPP (T-BONE SIPP)
Its O'Riley .. need i say more. Good service..good price on parts.. ( they price match if anyone didn't know)..
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July 2023 by Jordan Renn
Went in for oil and filter. Jacob with the red beard and glasses was absolutely awesome he was very kind, knowledgeable and prompt. He explained all my available options for parts and prices effectively and did his very best to provide me with stellar customer service. Alicia was also very nice and welcoming as she always is every time I see her. 10/10 would recommend
