Pet Stores in Klamath Falls, OR

“We love the grange. Everyone there is very helpful and pleasant but I want to give a huge shout out to Darius there at the Klamath Falls Oregon Store. Talk about going above and beyond for us! We live an hour and a half away and like to order ahead to make sure what we need is in stock. The system for some reason kept declining our card I contacted my bank and they said it had approved 6 times but nothing was pulled. I then called The Grange and got Darius, he was fantastic he got all the information I gave him and told me he would call me right back, and he did in maybe 5 minutes! All was good and nothing had been pulled just a computer glitch. He then took my order and processed my payment right there in the store. Once I got there he was the gentleman there at customer service. Just an all around great experience. In todays world of horrible customer service, Darius was a breath of fresh air! Thanks for the great service!”

“I have been going here for a while now and I really enjoy the store. They are always stocked and have knowledgeable staff on hand who know where things are and can assist most of the time. Grooming has been great too!”