Pet Stores in Klamath Falls, OR

“We love the grange. Everyone there is very helpful and pleasant but I want to give a huge shout out to Darius there at the Klamath Falls Oregon Store. Talk about going above and beyond for us! We live an hour and a half away and like to order ahead to make sure what we need is in stock. The system for some reason kept declining our card I contacted my bank and they said it had approved 6 times but nothing was pulled. I then called The Grange and got Darius, he was fantastic he got all the information I gave him and told me he would call me right back, and he did in maybe 5 minutes! All was good and nothing had been pulled just a computer glitch. He then took my order and processed my payment right there in the store. Once I got there he was the gentleman there at customer service. Just an all around great experience. In todays world of horrible customer service, Darius was a breath of fresh air! Thanks for the great service!”

“Great staff!

Just want to give a shout out to Candy! She is a master fish wrangler and so sweet. Appreciate her! Thanks again for being amazing.”