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August 2023 by April Lofgren
This is the nicest Sally's I've ever been in. I heard it's a special store that may one day be the model for future stores and I hope so! Emma was so kind and very helpful with my quest. Thank you so much to Emma and the other staff who make this place the best Sally's ever.
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July 2023 by Nicole W.
I went to Sally's today, and the ladies were so wonderfully helpful! They helped me find what I needed and were so sweet. Nicely stocked store.
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September 2022 by Margaret Rose McCage Meister
Emma at Sally's in Klamath is so sweet and patient. I went in this morning very lost, and while she did have to walk away a few times to help others (I am indecisive and scared of commitment haha) she came back ready to help me and I left feeling very confident that I can create my hair vision. Thanks Emma!!
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September 2022 by Ashly Arsenic
Literally never consistent with hours. Open whenever they feel like it, closed whenever with hand written notes. It's a little annoying.
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March 2022 by Alexandria Merriam
The new manager at Sally’s gave me the wrong products and wrong instructions to dye my hair from dark brown to medium golden blonde and I’ve spent 4 days trying to fix it and it’s still very uneven and is now extremely damaged!! She gave me color remover instead of bleach to lighten my dark hair and told me I didn’t need bleach. I had my friend that knows hair guild me to try and fix it so I bleached it twice then used a bleach bath afterwards and still tried to get that beautiful medium golden blonde I wanted. It’s now extremely yellow and uneven even after toning it. I would like compensation on my hair for the excruciating process my hair and I had to endure and the ridiculous amount of money I’ve spent trying to fix it all due to the new manager not knowing how to do her job and ruining my hair.
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January 2022 by Jadis Dawn
There is a woman who works in this store who is completely rude. We went in to look at something very quickly after we had dinner. The store was closing in 5 minutes but we were going to be quick so I didn't think it would be a problem. As soon as we get outside the store the woman is glaring at us. We walk in and she says "We close in five minutes guys, five minutes" which we responded politely and said we wouldn't stay over closing and take advantage of their time. She then follows us around the store giving us a countdown "Four minutes guts, four minutes" as if we didn't hear what she said 30 seconds ago. She's then staring over our shoulders "Do you guys even know what you're looking for?' At that point we walked out of the store because this woman was clearly being very rude to us. The other employee that was in the taller male with light hair was very sweet and offered us assistance and even complimented my hair. However the woman who was in there is completely rude and does not treat customers with any sort of respect at all.
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March 2021 by Jay Dawn
There is a woman who works in this store who is completely rude. We went in to look at something very quickly after we had dinner. The store was closing in 5 minutes but we were going to be quick so I didn't think it would be a problem. As soon as we get outside the store the woman is glaring at us. We walk in and she says "We close in five minutes guys, five minutes" which we responded politely and said we wouldn't stay over closing and take advantage of their time. She then follows us around the store giving us a countdown "Four minutes guts, four minutes" as if we didn't hear what she said 30 seconds ago. She's then staring over our shoulders "Do you guys even know what you're looking for?' At that point we walked out of the store because this woman was clearly being very rude to us. The other employee that was in the taller male with light hair was very sweet and offered us assistance and even complimented my hair. However the woman who was in there is completely rude and does not treat customers with any sort of respect at all.
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January 2021 by Emma
I love Sally's, but they are very low on supply of my type of hair dye that I use and they have been for awhile but the workers are always so sweet and helpful I definitely reccomend because they have hair dye that is cruelty free and are vegan they also don't ruin your hair I have dyed my hair many times and it's still super healthy.
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December 2020 by Shawnna Ottenbacher
Found an amazing red for the tips of my hair
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October 2020 by Life with Emma
I love Sally's, but they are very low on supply of my type of hair dye that I use and they have been for awhile but the workers are always so sweet and helpful I definitely reccomend because they have hair dye that is cruelty free and are vegan they also don't ruin your hair I have dyed my hair many times and it's still super healthy.
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September 2019 by Becky Weldon
Can't say enough about the Sally's store in Klamath Falls, Oregon! Staff have always been very helpful, but today went in with LED nail dryer that had quit working, they made exchange with NO hassle! Love those gals!
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July 2019 by Klamath Native
Customer service, selection and price is why I choose Sally's over again. Sara at the check out is FANTASTIC as well as the other ladies who are GLAD to help anyone who walks through the doors. Keep up the EXCELLENT customer service Sally's!!
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June 2019 by Toni Parker
Employees at this location do not help customers. During my last shopping experience 1 of the employees was walking past asking if I needed help so I asked her about 2 different hair products and her response was "its just whatever you prefer, I have to go and wash my hands!"
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April 2019 by Susan Huskins
They are so wonderful, so helpful !
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March 2019 by Judith Alvarez
Love the amazing help and Appreciate the beauty of the employees
