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October 2023 by Patricia Cochran
I had an unexpected amount taken as an auto-pay that left my account short for paying a very important bill. Instead of processing the check ( causing an NSF and bouncing), I received a phone call informing me of the situation. I was able to get to the bank and make a deposit to cover the check. It saved mea lot of money and extreme embarrassment.As much as I wish society worked on a "barter" system, since I HAVE to use a bank, I'm glad I chose WaFd and I will recommend it to everyone.Thank you!
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September 2023 by Airmiller23
Jaclyn is awesome at her job and is great with customer service!!!
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September 2023 by joseph quayle
Much needed assistance and great support for making this account. Thank you!
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September 2023 by Geoff LeGault
Chessa did a great job ordering checks for us. As always, everyone greeted us with a smile. Very professional and welcoming.
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September 2023 by YoYoYo ItsHendo
Ms. Chessa was very professional and courteous and understood my situation. Was in and out in less than five minutes. Thank you again!
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September 2023 by alvin lawver
Bank is conveniently located on main St. Small and personable. Good service inside and online. Drive through is kind of slow.
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August 2023 by Terra Zumwalt
Great experience. Great customer service.
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August 2023 by David Chabner
Jackie Paulson made the process of opening new accounts for my grandson's college funds such an easy process. Her suggestions were also great!
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July 2023 by Dave Pinkston
Great service, but it's 78 degrees inside. Like walking into a furnace.
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March 2023 by David Allison
Wafd is a Amazon staff
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February 2023 by James Kite
Been with this bank for 15 years. The main street branch has been more than helpful at any moments through out. They abide by the rules and regulations needed to help keep your account safe and when your account has been Targeted by hackers and fraudulent crime they made it so easy to fix. That I can't even remember what I had to do. No headache at all.
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February 2023 by Thirty-One Gifts
I would recommend using the branch on 6th Street. I've tried to deposit work deposits here and they have flat refused to do my deposits. I've never had a problem at the other bank with any of my employees making deposits.
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November 2022 by Joe Magnifico
Awful bank left such a sour taste in my mouth its not even funny. If you care about yur money take it out of this bank.
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November 2021 by M. Gonzalez
They will no longer let me deposit money into my wife's account (with a deposit slip) unless I'm "Authorized" to do so. LOL!
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July 2021 by Shara McGarvey
I called about an inquiry on my account and the woman that answered the phone was rude and seemed not to care about a charge on my account i was questioning. She was not sympathetic nor acted like she cared what i had to say. When i asked to speak with the manager she put me on hold for 20 minutes. I have banked here for almost 10 years and i have never received so much disrespect.
