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November 2023 by Steven Errett
They misplaced 5000 dollars in a simple in bank transfer. The teller was being helped by a manager. I have been with WF for 50 years, or I would change banks.
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January 2023 by Ann King
Customer service has always been great.
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August 2022 by Jill Massey
Visiting from out of town and need to wash clothes. Come and pay 3$ to get cash from the ATM to get quarters and "oh I'm sorry we can't give you quarters unless you have an account here". So if you can't go to a bank to get a roll of quarters..
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March 2022 by Sharon Lloyd
4 scheduled appointments and still no business account opened. This time it's because I have to show I married my ex-husband, then divorced him have to show that, and prove the new marriage. I understand the new marriage but every time I make a appointment they change what paper work I need.Done not going thru them.And just recieved my appointment has been canceled.
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February 2022 by Isaac Kelsey
I nearly lost a house at closing today due to a wire transfer that mysteriously went missing for 5 hours. All the transfer information was verified and correct. I also received several promises from the banker of a very quick wire given the sending and receiving accounts were both with Wells Fargo. So please explain how a wire initiated 25 minutes after the branch opens hasn’t shown up 5 hours later. There’s literally nobody else to blame when it’s between WF accounts!They kept insisting I should just complete the wire using their online banking services. I think it’s so they can blame problems like this on the customer instead of accepting responsibility. I’ll be closing my accounts with Wells Fargo now.
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December 2021 by Dennis Crowell
After checking on Wells Fargo website, I drove into town to make a payment. The website stated this branch was open. IT WAS NOT!
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October 2021 by Sarah McKay
Went in to get change for some cash so I could do some laundry and was given a nasty look by the teller and was told that I could only do $ 20 and that it was a corporate decision. I verify this to be a lie
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June 2021 by jenni joy
If you ever think you might need somebody to make a deposit in your bank account don’t go to Wells Fargo only someone on your account can make a deposit This is 2021 not 1980 . I would not even of gave it one star but they don’t let you leave a review not less you do very disappointing in Wells Fargo will take my business somewhere else.
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December 2020 by Andrew Murphy
Excellent customer service.
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September 2020 by Fourmile Health
Very disappointing. Needed a new temporary card to run by business. Was told i need to wait 4 days. Was told I'll get a phone call. Nothing
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December 2019 by Stephanie Potter
30 minute wait to see a teller on a regular basis. Only 2 tellers working during rush hour on a Friday. Bankers standing back just watching, the line grow.
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August 2019 by inrtuning
Just go bank somewhere else.
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April 2019 by Sharon F.
I will rate this bank at three stars because the staff at this branch has always been courteous, patient and helpful. But what really gets me is that their ATM is often without available cash or is not functioning at all. This is especially annoying on the weekend when the lobby is closed. More than once I have been unable to make a critical deposit or left without resources unless I wanted to drive to the downtown branch, with no guarantee that the ATM there is working either. I don't know if the manager here realizes what an important part of good service a well-functioning ATM is.
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March 2019 by Mike Templeton
execellent custmer service at this bank!
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May 2018 by David C
Been with WF for over 15 years, and they won't reverse any of their ridiculous charges. Loyalty means nothing to these people, only money.
