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February 2024 by John Rangel
Had blown radiator and dead batteries when I woke up at 6 am. Dead in the water and luckily only 1/2 mile from dealer .Called at 7am and they took me right in as soon as the wrecker arrived . Worked all day and they did the radiator, all batteries and even squeezed in a full service and oil pan gasket while I was there. Being it was a Thursday and I was loaded this could have been a disaster sitting over the weekend waiting forrepairs. Excellent job and they kept us up on progress and costs the whole time. Recommend them 100%. Slept overnight in thier lot to make sure everything is good idling and they said they would take me right in next morning first thing if any issues.
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January 2024 by Todd Ibabao
Friendly and helpdul staffSam at the front desk is grest
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December 2023 by Andrei Umpirovich
Quick and professional help! Excellent service and great people! Thanks with respect STOLPNER TRUCKING LLC
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October 2023 by Al Mac
Andy, I believe is the service manager, he is polite and wants to take care of your needs. They have an electrical genius named Paul who amazingly had our electrical issue diagnosed before 9am. He also found a couple other issues and was able to address them were needed to leave. Our truck was in this shop a little over 24 hours. We got there before closing on Monday night. They had it in first thing in the morning, had everything diagnosed and was waiting on parts by 9am. Received parts the next day and truck was completed by 8:15 am the next day. I wish I could remember the receptionist young lady to acknowledge her by name. Everyone was helpful, knowledgeable, courteous, and expedient.We called the shop in Spokane, WA because it was close. It was 100 miles away. They weren't interested in giving any information about when they could check things out. She would only say, "We will look at it within 24 hours." I couldn't get any other information out of her not to mention she was rude and gave the impression I was interrupting her day. The next closest dealer, Hermiston, OR was polite and wanted to help but couldn't get to it for a couple days. This is why we traveled 160 miles to LA Grande, OR. Happy we did.If you have issues and are around this area, I would recommend this shop. Super people.
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October 2023 by Josh Walker
You have some great employees. Jake is one of the best guys to deal with always helpful. The guys here B&K Auto salvage always appreciate his help
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October 2023 by Shelia Rose
Needed gladhand and fitting hose replaced and had no tools. They sold us what we needed and Andy even helped out putting it on!! Great customer service! Thank you, Andy!!!
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August 2023 by Steven D
RV owner. They worked with me because I live in my RV, they allowed me to use parts I had already purchased, they honored my scheduled appointment even though they were busy and staff was very friendly. Came in under quoted amount so hats off to them.
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August 2023 by Steven De Conto
Andy Ford the service manager was very helpful and friendly. Only waited about a half hr for simple service. Sam at front desk was very nice as well!
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August 2023 by Jesse Smith
These ppl Sam and Andy and Wyatt Garrett was some of the most professional ppl I had to ever do business with. Wyatt explain everything and he listen to my problems explain things to me. The shop was clean and organized it is what a shop should look like. I will be doing business with these ppl in the future if I am over this way. Only reason I didn't give 5 stars because 1) be nice if they had picnic table by the driver's Lounge so drivers could sit outside and the weeds and parking lot could use some love. So a big thanks to all of yall and keep up good work. Thanks again guys.
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August 2023 by Ina Ungureanu
Great customer service! We aren’t even customers, called today to get some information we are missing on a 2015 Freightliner we own and try to sell. Sam was so nice and friendly! She gave us the info we needed on the engine specs for our truck and what left me pleasantly surprised: even sent the details in a pdf via email! We really appreciate your help Sam! If you’re debating going to this dealership or not don’t think too much! I’m sure they’ll take good care of any customer!
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June 2023 by Sue I. Drechsel
Can't say enough of good things about the people here. Had my semi truck towed there, they got it right in for a diagnostic of the engine . They were quick an courteous. How ever, I elected to have a friend come to get my trailer that was already loaded. Left my truck there returned a week later with a tow rack to take my semi truck back to Utah to my mechanic. So tools I didn't load to go back an get my truck, the guys in that shop loaned me tools an actually came out an looked over all my chains, tie downs to see if I had done things right or not ....they gave me the thumbs up . They didn't have to do help me at all, But They Did ... Thankyou to the service manager an a few of the mechanics there, who helped this old women owner operator.....
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June 2023 by Garon Leffler
Great customer service. Got us right in and fixed our issues.
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April 2023 by Shawn Tuffelmire
Never do a service with them freightliner in michigan is 400$ on oil change these guys are 617$ for just basic oil change people were friendly enough but their price on oil change is ridiculous
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April 2023 by Todd Butler
Great folks, Andy and his staff managed to get us in and out fairly quick.
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February 2023 by Chris Miller (CMILLER)
Great shop. As an independent breaking down is always and adventure. I broke a radiator on my way back to boise. They had one for my Cascadia. They had a price and everything for me no hassle etc. agreed to start the work in the am. Had my truck back by 10:30am or so. Good shop!
