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October 2023 by Kevin Walker
Great selection with friendly people. They had what we were
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October 2023 by Peter Larson
Fantastic store. Really good prices and very knowledgeable.
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March 2023 by Amber Tyler
We purchased a mattress here and are very happy with the selection, service, and quick delivery! We will definitely be shopping here again in the future! Highly recommend.
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March 2023 by michael rheinecker
An awesome place, very helpful and knowledgeable about products, great prices, and always friendly and greet me with a smile.
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February 2023 by Iain L S.
My wife and I are both disabled and take awhile to figure out what we need. These people treated us so well. They let us crawl all over their mattresses (respectfully of course) until we found one that felt right and we could afford. They didn't try to sell us more than we could afford; and when they delivered, on-time as promised, they also helped my wife return a fairly heavy dry sink to its original spot since we had to move it so they could get the mattress into the house. Great people. Great experience. Great mattress. What more could anyone ask for?
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December 2022 by Dea Ann Isaacson
I would recommend Northwerst Furniture ever day every time you need something. They are very helpful yet not pushy. The best customer service in town.
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March 2022 by Sharae Wong
I purchased a beautiful bunk bed set from Shaun. He was a huge help in answering all my questions and making sure my purchase and pick up went smoothly. Every time I have visited the store it has been top notch service!
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March 2022 by Chelsi Thompson
They have amazing customer service. Amazing furniture options. They go above and beyond for their customers and community.
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July 2021 by Shouny Lee
good place to get furniture, there is a great variety the person who attends super friendly and helps with everything you need
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March 2021 by patty mccord-silvis
Owner Mike came out this morning to personally replace a defective switch on our motorized recliner. No charge. Under warranty. He was on time, quick (20 minutes), friendly and very professional. Great local company to do business with. We highly recommend them.
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December 2020 by Katie Martin
Everyone here is so friendly and helpful. Came in looking for a mattress and got just what we needed at a great price! They also deliver free in town which is great! Highly recommend them!
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November 2020 by Helen Moore
My husband and I purchased a sofa 5 years ago with recliners at each end. It came with a Limited Lifetime Manufacturer's Warranty. Last week part of the frame on one of the recliner sections broke. We called the La Grande store, they sent someone out to look at it the next day and called the manufacturer on our behalf. As it turns out the parts were no longer available, so the limited warranty was void. But, Mike from the store, sent someone out to pick up the recliner section, took it into the shop and repaired it (very well) himself. The recliner was delivered and reattached it to the sofa today. Appears to be good as new. There was no charge for the repair or pick-up and delivery. Needless to say, our next furniture purchase will definitely be from the La Grande NW Furniture and Mattress store.
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August 2020 by Stone Michael
Great prices always happy with the friendly attentive service and had great quality from my last purchase
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August 2020 by Jon Gilliland
Friendly and helpful.
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June 2020 by judy nelson
Bought a rocking recliner with head assist, it took 3 months to arrive, was not right chair, did not sit tight. Called for refund or some kind of assist but was told, sorry, nothing we can do, we dont deal in used furnature!! If they hadent been closed 3 months it wouldn't of been USED!! Will NEVER buy there agin