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March 2025 by Thomas Zaner
Liam Bloodgood at your Legrande store was outstanding in his sales and service to both my girlfriend and her daughter and myself. He should be highly praised. He did great credit upon himself and US Cellular. Please take care of Liam he’s a valuable asset to your company. Thomas Zaner State of Oregon APS Investigator.
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March 2025 by Christine Hale
Went into US CELLULAR Lagrande, Oregon and Liam Bloodgood was AMAZING, helpful kind. Got my daughter and partner into the newest IPhone 16's explained the service throughly highly recommended US CELLULAR & Liam!
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February 2025 by Timbre Fritz
Went in yesterday to get a new phone the gentleman who worked was rude on several occasions to multiple customers. We sat there for almost an hour and a half for him to finally figure out something he kept messing up and then telling us once we leave we had to fix his mess up. We then left he didn't even try and help me set my new phone up or transfer anything. Ontop of it I wasn't gonna ask as the other customers had already delt with enough and waited long enough.
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September 2024 by Billy Joe Hairens
Poor customer service. Call them twice and they hangup on me.
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July 2024 by Doug Gardner
Went in and had to get a new phone due to mine having the speakers went out and it was cheaper to go the new phone route like asap type deal. And the manager Jimmy hooked me up I was in and out in less than 30 mins. Best manager iv ever delt with hands down
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February 2024 by AnnaBelle Craddock
I was helped today by Jared to make an account and put data onto my phone, and he was extremely patient and kind dealing with my complicated situation. Thank you!
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February 2024 by destinee hemenway
Extremely disappointed in the customer service made the payment for our phones and then they say we are shutting your phones off due to non payment. I will be switching as soon as I get my phone paid off!
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August 2023 by White Savage
Excellent and fast service.
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April 2023 by DOJSD
My review is not aboutUS Cellular in it's entity. Its about what really makes us, the customers happy.The employees, aka, the team & it's management at the La Grande Oregon store.Good cellular phone service is a dime a dozen. Good management is not. Until you come here, theLa Grande store, where you actually have both.The employees at this store know their product & treat you as if you're their only customer.That comes from good leadership. Here, their leadership comes from Eric, the store manager. Eric is on a complete higher level than I've experienced in any type of store/service managment.If there's any issue with your account, Eric and/or the team, works diligently for you, to fix the issue and keeps at it until the issue is resolved in a positive manner. ?His leadership & team is why your search should end here, at theLa Grande location for a great consumer experience & product.Truly the very best in customer service & loyalty. ?
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February 2023 by rosalyn morton
They will add charges on without telling you. Charged us 200 dollars for 2 phones so I called them and they couldn’t explain why they were charging 200 but told me my bill will be 100 now. Horrible would not recommend to anyone!!!
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January 2023 by Dorrie “nascardorrie” M
Customer service and management here is a joke.I went and to get service had already had a phone and there was a problem and they said they would call me at the end of that week they never did and it's been 2 weeks ago I am going to be filing a complaint against them against the store... Especially if I'm not honored the special that I was promised when I went in the store the first time.
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September 2022 by Colton Kaufman
Never managed to speak to anyone or even get past the first part of their automated call response, it just pretends to transfer you and then repeats the answering message.
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July 2022 by Pam Standley
Do not do business with these ppl here nor US CELLULAR. They're very dishonest & extremely unprofessional.
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August 2021 by Charles “Charlie” Betts
They always try their hardest to do what's best.
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May 2021 by Tylee York
Received better help from a different phone provider about a U.S. Cellular phone do not recommend as a service provider.
