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November 2023 by Mary is Sewfast
Lousy customer service. Made an appointment to discuss tax preparation and planning. When we arrived, the door was locked and nobody was there, even though the open sign was lit and the appointment time was an hour after the business supposedly opened. After waiting 10 minutes, someone came and opened the door without a second glance at us sitting in the car. She did finally come out and asked what we wanted. When we told her we had an appointment, she rudely replied that she was unaware of that and they had been over at the liquor store, because evidently the owner owns that business too and it is more important than preparing taxes. If this is the way they manage business, I don’t have much confidence in having my tax affairs handled here.
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April 2023 by John Chiolero
Client for over 10 years. Wes has inherited the business from his father built with customer service and support! Unfortunately, Wes brought the values of the valley back to La Pine. Will not meet with established customers; “I don’t have the time”, “I’m very busy.” Considers established customers as his piggy bank; minimum effort for the charges. He might be knowledgeable, but has valley values - couldn’t care less about the individual client! You’d be better off going to anyone else!
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March 2023 by David Wise
Awesome job. First class service. Wes extremely knowledgeable and highly organized. See you next year!
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August 2022 by Gary Peichoto
I needed a notary public. Deanna at Cowboy Bookkeeping, saw me on short notice. She is professional and we completed two signature pages at a very reasonable price.
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June 2022 by Rob F
Called to ask questions about federal taxes and got a spiel about not being able to answer anything because Im not a client very rude and I will never recommend this company zero stats is what they deserve
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March 2022 by Nicole R.
Thank you for the swift notary services today!!!! Very accommodating and friendly!!!!
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August 2021 by Joe Glassford
Wes provided excellent service and advice.We have been with them for years.Joe & Ona
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February 2021 by John Straw
We have used their tax service for many years.both Jim and Wes have been helpful not only preparing our taxes but also answering questions through the years.
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October 2020 by Nancy Hawkins
Great first visit. Asked good questions. Appreciate the focus and good communication. Look forward to working with Wes li g term.
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April 2020 by Suzanne Moore
This attorney, Jennifer Wells, is absolutely worthless. Left several messages before I received a reply. Never answers the phone. Work done is a total mess and had to hire a new lawyer to fix her mess.
