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November 2023 by Kathleen Tiemubol
I'm very glad I found Integrity Auto Services on a recent trip to La Pine. When I arrived, I realized my car needed an oil change and the customer service representative was able to find a way to fit my car's maintenance into the already full schedule. I really appreciated the friendly service and felt confident about the attention to detail given to my car, which in turn gave me peace of mind as I traveled home.
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November 2023 by Destiny Williams
Heater issues:Had such a great experience with this company! Especially for a young person! They are honest, welcoming, awesome communication skills, and great on explaining their work! And where overall trustworthy, and went above and beyond to help their customers. Which I can honestly say I have never experienced at an auto repair shop!
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October 2023 by cindi Barraclough
Their name says it all! Everyone at Integrity Auto are top notch people. They care deeply about their customers and treat them like family! The work done there is impeccable, thorough, and is always explained and shown to you with a video that they have taken of your car. I truly appreciate these people and their honesty. I would not hesitate to recommend Integrity Auto to anyone!!!My daughter had purchased a used car from a dealership and we were told iand had paper work saying that it had passed a safety inspection. After a few weeks she noticed a horrible wobble.We took it up to Jeremy and he did a thorough inspection with a video and found that the axle and ball bearings were so bad he wouldn’t let my daughter drive it home! We were able to rectify the situation through the dealership with Jeremy’s video. He saved her from having a horrible accident. The absolute best!!!! Love these people!!!!Services: General repairs & maintenance
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October 2023 by Sheri Barber
Professional, friendly, knowledgeable and very communicative staff. Took care to explain in detail what repairs were needed immediately and those that could wait. Gave a video walk through of their inspection. Fair price for great service.Services: General repairs & maintenance
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October 2023 by Amy Hamlin
Got us in quick!! Called before any extra charges and all calls were documented by them. Had our rig for a week and it looked great when we picked it up. Thomas was great at explaining different situations and experiences with us!
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September 2023 by Kaylyn Grammater
The whole team went above and beyond to get me taken care of. Ronnie, Gina, Thomas, and Rowland were the main people helping me, and they were all incredibly kind through the process. I am very grateful!
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September 2023 by Natasha Kobzeff
Initially I spoke with Russell and he was wonderful. Once my car was dropped off, and through the remainder of the process I spoke with Thomas many times regarding the leak under my engine. He was so helpful, and amazing! An absolute pleasure to interact with. I extrememly appreciate good customer service!Prices were comparable to other places.They even gave my vehicle a general inspection free of charge!I am very happy with them, and impressed.I would definitely recommend them, and will return again when needed.Thank you all there at Integrity, you are much appreciated!
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August 2023 by David Inman
I was traveling through La Pine when my pickup had a major engine problem. The employees at Integrity Auto quickly identified the problem. They were able to start working on engine right away. It took several days to complete the repair. During that time I was kept informed on the progress and any questions I had were answered right away. My pickup is now running great. I was very impressed with all Integrity Auto employees I came in contact with and they did a excellent repairing my pickup.Service: Engine repair
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August 2023 by Nessa Valentine Scott
I’ve been beyond impressed with my services at Integrity. I’m not very knowledgeable about cars and I live far from family so it is a HUGE relief to me to have a place I can entrust my vehicle’s care to. They are honest, kind, and personable. We feel remembered every time we come and they go out of their way to make me feel taken care of as a customer. They offer video inspections of your car! We will happily bring our cars to Integrity for as long as we live here. Thank you Jeremy and Bridget and really everyone who has helped us there! They are all amazing.
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August 2023 by Tim Murry
Thomas, Bridget, and team are awesome. I love the inspection video, and that I can speak with anyone on the team and get a knowledgeable answer. I have used only Integrity since I moved to La Pine, which has been 4 years. I have trust issues and will drop an auto shop at the drop of hat if I think they are being dishonest with me. With that said, I am happy to find a mechanic that I can continue a long term relationship with. Thanks integrity! Tim
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August 2023 by Cathy Foran
Jeremy and the others at Integrity Auto were so helpful and kind when the engine in our truck failed! They us gave a loaner while they worked diligently to find the source of the problem. They were patient and supportive while we made our decisions. I cannot recommend them enough!
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August 2023 by Jeff DiFranco
Thomas and team helped our family out of a tough spot when our car broke down on the way home from a recent road trip to Sunriver. He and his staff were kind, helpful and knowledgeable. They got our car fixed and back on the road the very next day.Services: Auto engine diagnostic
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July 2023 by Dean Jepson
They completed the repairs the same day the parts arrived. They went out of their way to keep me informed and were very polite. Great service.
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June 2023 by Steve Jewell
We had "issues" with the diagnostic, but after some consideration we all came to the best conclusion. The tech (Lee) was the best, and he put up with me questioning how the decisions were made. This is a great shop, and I will be a repeat customer.Service: Auto engine diagnostic
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June 2023 by Tim Haskell
Great experience. Wonderful people who made us feel right at home.Service was so good we decided to immediately schedule more work on our truck.Highly recommend.Service: Oil change
