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February 2024 by Jeff McNally
My 5/5 review is mostly for the employee, John, who helped me out today. I’ve been having an issue with my account not populating with my app, and not getting rewards.I’ve had multiple other employees at other stores tell me there’s nothing they can do, and he went above and beyond today, took all the info from both accounts, called into the company’s member support himself, and then followed up with me telling me the accounts have been merged.He genuinely cares to help me and I appreciate that so much.
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February 2024 by Janet Robbins
Took my almost 3yr border collie in for her doggie spa day when we picked her up she looked so scared when we got to the car she was whining till we got home my dog had been groomed many times by regular groomer no problemsGroomer 0 store 4
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February 2024 by makenna westbrook
only dog supplies plus one handicap parking spot
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February 2024 by myrna shivley
Smaller size store. Quick visit
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December 2023 by Meaghan Lawson
Jon is a great Ambassador for PetCo. Knowledgeable and passionate about dogs. He helped me find the perfect collar for my dog.
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November 2023 by Kristin Friesen
My parents went to get a new kitten at Petco because their cat just passed away. They told my parents they couldn’t hold a kitten without filling out an application. The application asks for their age. My parents liked a cute kitty that looked like their cat that passed. My parents wanted to adopt him. Then the employee at Petco said they need a co adopter in order to adopt. My parents called my husband and he came over and filled out an application to be a co adopter. My parents are 76. This sounds to me like age discrimination and what reason would they need a co-signer to adopt a kitten. This is terrible!
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November 2023 by Bob Ohnstad
I ordered on line for pick up. When I arrived a wonderful gentleman brought my purchase out immediately and offered to take it to my car (35 pound bag!) I have bought from this friendly store before but now it will be my only "go to" place for our wonderful rescue dog "Blue"..thank you!
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November 2023 by Joanne Kantor
Wonderful employees with great on point recommendationsOur pups love their visits
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October 2023 by Lawence Brumitt
John, the guy I’ve spoken with my last couple of visits, has gone above and beyond in helping me with various supplies for my newish shelter dog. Shopping with a large and boisterous puppy, a three year old and a five year old in tow is a challenge. John and other staff have made it a seamless experience. I drive past a couple of other pet supply places just based on the stellar assistance we get here.
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October 2023 by Brett McCormick
Google states there are fish here, but they do not have any fish at all-
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September 2023 by Nori Heuberger
Extremely helpful staff. They tried to find a solution for my new cat who was a poor eater. Everything they suggested I do and the products they suggested I tried worked. Her appetite has increased and she is gaining weight. I am very grateful for their helpful knowledge.
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August 2023 by Gertri B
Wide selection of products. Great service. Lovely people.
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August 2023 by Norville Parchment
Wonderful spot. Great people work there. Awesome selection.
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July 2023 by Carl Foleen
Not a big footprint for a pet store, but packed with all manner of items for just about any pet one could imagine, with the exception of something super exotic. We found exactly the brand of kitten food we prefer. The shelves are packed yet well organized, and the floors are clean (a sign of an attentive staff). Very convenient location, but the parking lot is mostly for compact cars. Large SUV's and pickups will literally have difficulty fitting in.
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May 2023 by Helena Nagel
Bad customer service. Associate was rude after giving me a very angry look when asked to direct me to a product. I can't help but think the color of my skin made her uncomfortable. Petco, train your employees!
