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March 2024 by P S
The wait is way too long, even if the line is not very long, and the wait is unpleasant while having to wait in a cramped area in a store that forever smells fishy and rotten meat for some reason, and the service is very slow, although the pharmacy staff seems to be nice and trying to be helpful, compared to its counterpart in downtown Portland, hence 2 stars.
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January 2023 by Jennifer Webb
My favorite local market!! The staff genuinely gets to know you and they love their job!
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May 2022 by Dude Abides
They filled my prescription within the 30 minutes they told me it would take. The man who took my prescription even helped me find a coupon for a discount on my meds.Compare this to Costco where I waited 45 minutes only to be finally told they were out of stock!Costco may be cheaper but the service is terrible. I’m coming to this Lake Oswego Safeway pharmacy from now on.
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April 2022 by Tom M.
Seeing the one bad review, I had to counter with my ongoing, very positive, years-long experiences here. I am medical advocate for a formerly homeless, disabled vet. Everyone on the pharmacy staff works closely with us, calling the doctor's office multiple times for verifications, going the extra mile, communicating clearly, and the lead pharmacist has often left what he is doing to help his staff on an unclear point or to add insight to my questions. Thank you! You folks are awesome.
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February 2022 by Sebastian K.
This is an okay Safeway- I am a big fan of the exterior, which appears to be an original 1960's location that has been remodeled. It is a very small store- it felt very cramped and wasn't as well stocked as some of the others I have been to in the area. They were out of about half of the items I needed, though to be fair, they were on sale and likely just sold out. Not the store's fault necessarily. There are only two self checkout lanes, so I went to a regular checkout lane because I had a cart full of stuff. The lady helping me was very friendly and accommodating, and even gave me a small discount on greens that I had purchased. Definitely great customer service. The parking lot is kind of cramped, and the location is decent especially if you live in Downtown Lake Oswego. I wouldn't go out of my way to come to this store- I only stopped on the way home one day from running errands.
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January 2022 by Jacob W.
This store is consistently in stock on most things, even during the pandemic, well staffed with friendly and helpful associates, and has plenty of checkouts open at almost all times. Sure prices might be a smidge higher than the wincos and Walmarts of the world but if you're eating a diet that includes fresh produce and fresh meats, your getting a higher grade here, and it's well worth it.
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December 2021 by Terry R.
I don't work there. I don't know anyone who does, so this review is as honest as it gets. Bottom line......This Pharmacy is great. They have to work in a small section of the store, and they are really busy this time of the year. Went in for a FLU Shot, and was greeted and processed quickly and efficiently. Very polite people IMO. Maybe the "haters" were just having a bad day themselves.
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October 2021 by Verla M.
I was in Safeway on Ave A in Lake Oswego before 1pm on Oct 8, in the produce department, when a open bag of loose leaf lettuce fell to the floor. I watched, horrified, as an employee picked up the lettuce, put it back on the shelf, then proceeded to touch and rearrange all the other open bags of lettuce - all while wearing No safety gloves. I truly hope this isn't standard practice at Safeway, with no regard for sanitation and cleanliness!
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August 2021 by Tracy N.
8/7/21: This pharmacy staff is SO rude. I made an online appointment for my son to get vaccinated. We drove 20 minutes because the closer stores appointments were full. I printed the consent form that was required and had the emailed appointment confirmation. The pharmacy contact was a total j**** said he required photo ID for my minor son. That requirement was not listed online or on my confirmation. He said I should have a passport or have thought to bring ID because people scam to get vaccines. Huh? It's a free vaccine, they haven't been in school in two years to get school ID's... and it didn't say to bring ID! Super rude. Terrible customer service.
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April 2021 by Keali W.
Employees are super kind but aren't allowed to enforce mask mandate. I saw multiple customers with no masks. Yikes! Don't shop here.
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March 2021 by Tres B.
Tip: Current as of 3/24/21, This Lake Oswego, 97034 Safeway location does not fall within any of the bottle return station zones, and they have not implemented bottle bag drop facility, this is one of the fewer full size grocery stores in the greater Portland area that anyone is entitled to bring in any empty bottles that have deposit and walk out with cash on the spot. You're entitled to redeeming up to144 containers, which is $14.40 per day. Don't go by what the staff says, they're required by law to accept them. If you experience a hard time, call Oregon Bottle Bill compliance people at OLCC whose contact you can easily find on Google. With fewer and fewer places where travelers and housing challenged people can get cash right away for cans, it's useful to know.
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March 2021 by Natasha H.
This review is for the pharmacy. Extremely rude customer service from the man who answered the phone. No phone etiquette, cuts you off when speaking and not in a kind way whatsoever. J***
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December 2020 by Kurt Casad
I’ve been here literally dozens and dozens of times. A truly great pharmacy staff. The best pharmacy I’ve ever used. ?
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July 2020 by Kristina H.
Extremely rude. The night manager is extremely rude. She has no customer service skills. Choose another store to shop at.
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July 2020 by Randi I.
I did a home delivery I got half of my groceries the next day they brought me half more on my groceries never ever order online from this store again
