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September 2025 by Katie Kendall
Bad and rude male management at location. Insisting customers are wrong about having packages at location when clearly being questioned about a package notification.
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August 2025 by Mike Jordan
Great Store, Nice people, very well run!
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March 2025 by Jennifer Jillions
Everyone here is so helpful! They are fast and always have more than one person working the counter.
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February 2025 by Julia Daigneault
Best UPS store around. Always so helpful and all the employees are so kind.
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January 2025 by Brett Dewey
Notary done at UPS store… fast and easy! Friendly staff.
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October 2024 by Michele Covolan
Yesterday the man working in the store was totally rude and unprofessional.
As we need a passport photo for a 1 week old newborn, we went to this store in advance to check if they can provide this service (we are aware it's not easy). We were told to come the next days, bringing a white sheet to put on the floor and lay the baby on it.
We made all the way to the store trying to keep the baby awake, but as we arrived, the man told us that they don’t do passport photos for infants “because they don’t keep their eyes open” and suggested to go all the way to Portland. After our complaint he made a super quick try and he immediately gives up, because he simply didn’t want to do the job and he was annoyed by our simple request to have a passport photo.
I don’t know if he was too lazy to do his job or if he was annoyed because we are two dads. In any case, it was an awful experience. Thankfully, as we were almost kicked out of the store, another customer helped us to find another place where we could solve our issue. She showed some humanity we were not able to find in UPS personnel.
I hope this store can improve customer care. Starting from that point, it won’t be so difficult.
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May 2024 by Kierstin Donnelly
Joseph and team were very helpful! Thank you!
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May 2024 by Wanda Wanda
Nice and helpful people. Appreciate the friendly smile whenever I go into this store
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May 2024 by jess henig
Don't go in if you need copies or anything printed. You can upload or print yourself and the directions given by the male employee was just a card with the Internet password, and email. He pointed to the computer that was there. No one was in the store, I clearly needed help...not worth the trip. No wonder the post office is going out of business. They only acknowledge customers they wanna help.
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March 2024 by Todd Hanson
Very easy to get all the services you need quickly and from a friendly person.
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December 2023 by Mark Julius
I cannot begin to fully communicate how awful the people are working in this location. I wanted to mail a small package to the UK and was told that it was $149. I was so shocked I asked him to repeat the cost. He told me once again it was $149..!When I told him how I had previously paid around $30 to mail something similar, he then told me that in fact it WAS possible to send it for $34 via USPS.It was only after pushing back on the outrageous price did the person admit that in fact there was a much cheaper way to mail it at the location for $34.His colleague said that it was a "UPS store". Even though they obviously have a contract with the US Post Office, I was not informed of the much lower cost that was available.I decided not to mail at that location.(BTW..Regular medium sized packing boxes are priced around $22 EACH...Even though you can get one for around $3 at U Haul locations like the one I did a couple of miles away.)This store is outrageously expensive...!! And the staff are not upfront at all regarding various options available to customers.Remember to always ask for pricing OTHER than UPS when mailing anything..
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December 2023 by IncredibleMr E
The workers at this store especially Cassandra was extremely helpful and informative towards my situation and even went out her way to call me back and give more ideas which I very much appreciated it
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September 2023 by quan le
Fast and reliable
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August 2023 by Kate Teague
Having to ship anything is literally my least favorite chore of all time, but the team at this UPS location makes it so easy and quick. They are all really friendly too!
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December 2022 by Renee A.
This has become our "home" UPS store. The team here has been great and the service level continues to increase as they have gotten to know my husband and I. They are friendly, helpful and welcoming. The location is convenient as we also work out next door at "The Trainers Club." We use this location both for deliveries as well as shipping. I will continue to use this location.
