-
August 2023 by Kathryn Evans
I've rented space a couple times from WCSS the last few years, and each experience has been great. The facility is clean, there are plenty of options for unit size, and the staff has always been friendly and helpful. If I need space for a 3rd time, it will be back here!
-
June 2023 by Jodi Brents
Wonderful! Jamie is pleasant and very helpful! The storage unit is taller than most, very enjoyable surprise! Entire facility is kept clean and in good shape.
-
June 2023 by Solamon Leger
David in training did a fantastic job getting me a unit yesterday. All the staff are very friendly, quick and hassle free at this location I definitely recommend this facility.
-
June 2023 by Solamon Richardson
David in training did a fantastic job getting me a unit yesterday. All the staff are very friendly, quick and hassle free at this location I definitely recommend this facility.
-
April 2023 by Janine L.
Always a pleasure to deal with the staff at West Coast Self-Storage! Before today I've been checked on multiple times with care by the staff when I've been at our unit for most of the day! And this evening, Jamie kindly stayed after hours to assist me with billing! Thank you West Coast Self-Storage, you are all the very best!
-
April 2023 by Alan Freiberg
Easy to rent via online website. Friendly and very helpful with getting me familiar with the facility and finding the unit rented. Very nice with the check out process once I was through using the unit.
-
March 2023 by Robin Tinney
Best storage facility I have ever used! Cleanest storage facility I have ever seen, including the restroom!! Excellent customer service, thank you Marilyn! We upgraded 3 sizes in 3 days with different billing info, Marilyn always so positive and helpful.
-
March 2023 by Karina Leach
I didn’t catch their name, but the person that helped his morning was very helpful and informative! Really great attitude and even walked me to the unit so I knew where it was.
-
March 2023 by Shane H.
I rented 5 storage units here for 1 year from March 2022 until March 2023. The professional service I received from Melinda and Xander was absolutely fantastic every step of the way. They were always friendly and courteous and I knew I could rely on either one of them to answer any questions I had right away. The facility is clean, modern, extremely secure and all of the inside units I had were climate controlled which was very important to me since I was storing 40 thousand rare LPs and expensive Mid Century modern furniture (Eames/Knoll/Milo Baughman/Platner/Saarinen etc..). I looked around at other facilities and knew right away that this was where I wanted to store all of my belongings while selling a house in Portland and planning a move to California. Honestly the staff here really is the cherry on top and they work very hard to make everything run smoothly and efficiently including Uhaul rentals! If anyone from Corporate is seeing this, be sure to do what you need to do to keep them on board! Having peace of mind and being treated like family is priceless! Thanks Melinda and Xander!!!!! Shane 'DJ Sureshot'
-
January 2023 by Leslie Kilian
The staff is very helpful and was able to upgrade the size of our storage space at the last minute.
-
December 2022 by Ellen Handa
From all the experiences I’ve had with storage unit places I can wholeheartedly say that West Coast at LO is far and away the best place to store your things. Melinda seriously deserves a raise. She provides amazing customer service and helped me out when I was downsizing from my original storage unit. (She even helped me before the office was even open— it was about 20 min before opening & she kindly offered to help me.) I cannot thank her enough and she does this all with her unmatched positivity and kindness. She is one of the main reasons I love this location site. Thanks for all you do Melinda!! You are incredible!!
-
November 2022 by Steve Kaer
Xander did an excellent job. He was very helpful and professional. You’re lucky to have an employee like him!
-
November 2022 by joan lucas
Melinda was super customer service focused and handled everything perfectly not just for me but for others. I'd give her 50 stars if I could!
-
November 2022 by Lisa Standage
Excellent customer service. Both Melinda and Xander have been great to work with!
-
October 2022 by Heidi Kojiro
Correction from previous post. I walked into West Coast Self-Storage. Spaces are clean, heated, and more affordable than my other storage place. Xander showed me my choices and was very helpful through the whole process.
