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February 2024 by Jennifer Becker
Store employees have repeatedly lied to us about charges and fees. Applied upgrades that weren't requested. Told us they canceled a line when they actually didn't, or even aren't able to, apparently? Absolute trash. Save your money and go to a real AT&T store, not this "Authorized Retailer".
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December 2023 by Duane Canida
I received great assistance, needed to replace my phone and an old tablet. I was able to get both, my phone transfer of information wasn't complete when I was told we were finished. It took a few days for the complete switch but it did finally get finished.
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October 2023 by Warin Leto
Many of the people I've worked with are friendly and helpful however the manager, Brandon, seems quite consistently rude let alone towards those with service animals. He was the only one to refuse me services because of my animal handling the situation with more force than seemed necessary.
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September 2023 by Nancy Edelman
My son & I were with a cell company who robbed us blind. In order to get my old number back, I had to pay $345.00 to pay off my FREE PHONE. It was less than 2 mos when I wanted to get my old number back.I go into AT&T & met a wonderful young man, Seth, who took excellent care of our needs. He mentioned the services you offer for WiFi & DirectTV.The store was clean & organized. I'm so very impressed by how we were treated. I will be telling people that AT&T is the place to go.Thank You So Much.Nancy BarbaraLebanon, OregonSeptember 13, '23
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May 2023 by Seth Becker
I have avoided this place because of Brandon and Levi. I had to go in for a bill issue and to my surprise this store has completely new management and staff. AJ and Jacob was able to assist me and rebuild the trust I have in this store. I 100% recommend giving this place a second chance with the new manager and staff.
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April 2023 by Tessa Kelly
The new manager AJ/Anthony is awesome I recommend this store to everyone now! I used to never come here but he started a few months ago and it was a god send. That Lester creep and Brandon no longer work here and I'm VERY thankful for that, AJ sold me 2 Apple-iwatches for fall detection only $40 a month! Our Life Alert buttons were UGLY and $100/mon.!!! he even helped me set it all up and understand it (as good as old ladies understand) and next bill had no surprises it was exactly what AJ had qouted, THANK YOU AT&T!!
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March 2023 by Twidle Bug
Levi is the best. He is always nice and super helpful. This is a really great place for all your mobile needs.
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March 2023 by Stephanie Jones
Levi has been a wonderful help in getting phones for my family and I. I'm glad that I have switched from boost to AT&T.
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February 2023 by Calandra Hudson
Levi and Jakob have been very helpful and honest with us. They gave us quotes that were straight forward and helped us understand more of their business. Because of their wonderful salesmanship, we have decided to switch from Verizon to AT&T. I would highly recommend them and look forward to working with them in the future.
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January 2023 by Lori Bradley
Brandon streamlined our swap from Verizon and all new phone upgrades in record time. We have never had such a great experience with any other wireless phone dealer. He handled us with courteous and respect despite the high volume of customer calls and foot traffic! Thanks Brandon!
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January 2023 by Robert Crawford
Levi was great as always, helped me with a problem I did on my phone and gave me some great options for things I want to purchase later.
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December 2022 by Warin Leto (Lunar Fox)
Many of the people I've worked with are friendly and helpful however the manager, Brandon, seems quite consistently rude let alone towards those with service animals. He was the only one to refuse me services because of my animal handling the situation with more force than seemed necessary.
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December 2022 by Morgan Westphall
Many of the people I've worked with are friendly and helpful however the manager, Brandon, seems quite consistently rude let alone towards those with service animals. He was the only one to refuse me services because of my animal handling the situation with more force than seemed necessary.
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November 2022 by Trevor Knapp
Brandon O'Conner was a amazing person to work with. He was timely, efficient, and extremely kind.
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October 2022 by Whitney Wright
Both my husband phone and my phone both crapped out on us. First my husband’s phone went about amonth ago, about a week ago mine started to go out and died yesterday. We both upgraded our phones and the process was super easy. The AT&T store here in Lebanon, Or. is top notch! Brandon is an excellent manager and makes sure his team has all the tools and training available to serve their customers. I definitely give them 5 stars across the board they are some real rockstars
