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February 2024 by Pete Carter
I'm getting my chainsaw worked on good place to go
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February 2024 by Drew Jensen
Always great customer service and great recommendations! I always go to these guys before I go online, Home Depot, or anywhere else
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February 2024 by Shane Aragon
Great Service, Friendly Staff!!!
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September 2023 by Lloyd Van Antwerp
Always great service. Very knowledgeable
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July 2023 by Tony Lamoureux
These guys are great !!!!I won't go anywhere else !!!!!
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June 2023 by Dieter G. Wehner
Excellent service, fair prices. They are understaffed so be patient. Texting them works well.
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March 2023 by Bill Harbeck
We got good information on where to look on our motor for a model number. That should narrow down the four choices to get the correct one.
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March 2023 by Ashley Lindsay
My irrigation pump had a broken part. I took the pump in on a Monday morning. They did not have the part in stock but said they would order one. I expressed multiple times that it was urgent as this pump waters my orchard.Was told the part would take a week.I then brought in my back up pump (it also had issues and wouldn’t run) on Wednesday afternoon. I asked for an update on the first pump I brought in.The part had not been ordered and they were going to be closed the next week. So the repair wouldn’t be complete for at least two weeks.I understand that in 2022 parts can take awhile to arrive. Timely ordering can be the make it or break it for a farmer.Right now both pumps are at Northwest Hobby in Albany. They are trying to get me at least 1 working pump in the next few days.While I’ve liked supporting Cascade over the years for all my small engine repairs on the farm, I unfortunately cannot continue to support long lead times and slow ordering.
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March 2023 by Don O
Steve the owner helped me replace a chain grinder today. Even though I didn't purchase it from him he call the company and got it replace after the warranty expired...thats why I've done business always done with him .
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March 2023 by Sondra M. Hitch
Great place to buy from or get repairs done.
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March 2023 by John Steed
Brought in a large leaf vacuum that I brought used, a number of years ago. It never ran quite right, and last year took it to a shade tree mechanic, and after he was through, it ran exactly the same, only worse, in that on sitting, gas would fill the engine cylinder. This year, 2020, took it to Outdoor Power Equipment, and WOW, what a difference! It not only runs like a new machine, but it looks like a new machine! Did I say WOW? What I meant to say was Double WOW. I had thought to get a cheap Harbor Freight engine and slap that on myself, but instead I have a quality american made Briggs & Stratton engine running great at no greater cost, and they did all the work. Thank you Outdoor Power Equipment.----This is an addendum 2 years later. They continue to do amazing work. Brought in a John Deere riding lawnmower that I could not fix. They had no problem. Found something simple, and only charged $37. John Deere people suggested repairs might cost more than the value of the machine, upwards of $2000. Cascade Outdoor Power Equipment is really the place to go. COPE did have to check the mower first to see if they were allowed to fix it as JD has a monopoly on some parts.
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March 2023 by Joshua Putney
Best Stihl repair shop I've been too great employees great customer service very knowledgeable
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March 2022 by Donald Heath
Home Grown. Home Friendly. Ever since Steve has been in business I have dealt with his business. I don't buy alot but what keeps me going back is the way Him and his employees treat you.The same for a $10 purchase or a $10,000 dollar purchase, #1. Also, have never had a problem with product.
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March 2022 by Randy Whitfield
Friendly and very knowledgeable about their products. Excellent customer service. John and Steve are great to work with. Will continue to use them for servicing our power equipment. Thank you, Randy & Pam W.
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March 2022 by Doug Benson
Very knowledgeable, friendly and wi take time to answer questions. Austin remembered my name a week later when I came in for parts for my riding mower. I will most definitely recommend Cascade Outdoor Power.
