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December 2023 by K D.
Now Citizens bank in Lebanon Oregon has absolutely no atms. we were using US banks atms at no charge and now they're charging 3$ per transaction. The only atm available in Lebanon is at the 7 11. How convenient is that??????? Not at all. When I called and asked for a refund on the 3$ fees and they refused. They are also not planning on ever putting back atms at Citizens bank. Absolutely not a good choice of bank if you're looking. I have been banking with them for almost 30 years and you get nothing for that!!!!!!!
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September 2022 by Douglas Hansen
Thank you for serving our community. The manager and staff are terrific. I highly recommend this convenient helpful full service bank!
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June 2022 by kristi dalebout
Horrible!!!!!!! There is absolutely no convenience. They no longer have ATMs. I haven’t met an employee yet that knows what they’re doing!!!!!! I’ve been a customer for over 20 years and for what? Nothing!!!!!! If you have any other choice of bank please do not choose citizens.
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August 2020 by Janie Seeley
They could use a little more personable staff
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November 2018 by Nancy Pance
Absolutely blown away by the stellar customer service at the Lebanon branch. Everyone is so friendly and helpful! I've had my business account here for almost 4 years for good reason.
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October 2015 by Rayetta Childers
I did like it when I first opened the account. The staff is great couldn't be happier with them. The changes being made or bad very frustrating to a person who is not computer knowledgeable. I will be changing banks thanks for making the decision easier.
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April 2013 by Brandon
In house underwriting, highest level of service in banking, knowledgeable staff who love their jobs, and proud to reinvest in the communities they serve! Great bank.
