-
February 2024 by Dara Hartman-Roy
It’s the best feeling in the world when you realize that your vet isn’t just there to take care of your pet, they also care about helping you when you’re struggling too. I had to borrow money just to take my pet to the vet when he could barely walk. I couldn’t afford the xray that my vet needed to do a thorough evaluation of his condition either but she did such a thorough examination despite having my barriers interfering with what she was able to do for my dog but she didn’t look down on me or express frustration because I was asking her to fix my dog without having all of the information that would have helped her in her assessment. Instead, she offered to give me the medication that she was going to prescribe him and she didn’t even charge me that much for visit and when I was paying for the visit, they even came out with two bottles of both of the supplements that she recommended i give my dog that she felt would help improve his discomfort and issues. I was so grateful for that level of kindness to me and helping me meet the needs of my pet. I highly recommend anyone who is looking for a high quality vet that cares about the humans bringing the animals in too. Joe is doing much better now as well.
-
February 2024 by Cindy Lindsay
I wouldn’t go anywhere else! They are so kind and caring! Our kitty Qui Qui has a lot of anxiety from a lot of neglect in her last “home”. The staff and providers at Faithful Friends treat her with such gentle kindness!
-
February 2024 by Debbie Eby
Very thorough and caring. Dr Kim is AWESOME
-
February 2024 by Bobbie Esplin
Dr. Rideout is amazing with our dogs, and they love her. We won't go anywhere else now that we've found this gem of a clinic.
-
January 2024 by Alan O.
Dr. Rideout is a very caring and knowledgeable veterinarian. I highly recommend them!
-
December 2023 by Itsjoyful O.
We had what we thought was an end of life emergency with our 14 year old cat. Of course it was on the Christmas Holiday weekend. Dr Hiatt was in the office with a full staff, and was able to see us right away. He was concerned, compassionate, and helpful. What turned out to be a flea allergy and a puffed-up bottom lip, was taken care of without an emergency fee of any kind, and we were sent home with a cat who is recovering nicely. Very compassionate group of folks, very helpful, and thorough. Thank you!
-
November 2023 by Tracey Holliday
When I was on vacation, my dog was hit by a delivery truck and I had a family member bring him in. They called me every day for 3 days to check and see how he was doing. That was above and beyond what I expected. Everyone at the clinic is very friendly.
-
November 2023 by Lindsay Spencer
The vet we seen didn't address the owner of the dog, she kept turning her attention back to me. I do have a more outgoing personality, but this was disrespectful to the dog's owner. We kept telling her to address the dog's owner, but she did not. It added more pain and grief onto our visit.
-
November 2023 by Dawn Cross
very nice and friendly , they've helped me with finding the place .. they took me in right away as I was late because I did not know exactly where it was located. Very friendly and very understanding and took my Lucy in right away ..
-
November 2023 by Julie Saul
I have been going to Faithful Friends for a while now, I have brought in many animals, also use to breed Persians, my last litter of Persians I decided to keep a kitten, I’ve brought him in twice for check ups and shots, I have scheduled his neuter online and it keeps getting canceled, I have received voicemails stating that he is not an established pet in there system and I have to pay for another exam in order for them to neuter him, that would be his 3rd exam, as much as I had tried to explain he has been in, I can prove it, I have receipts, we got a new owner kitten care package from them, they wouldn’t listen or didn’t care, I was feeling treated unfairly and the voice messages were rude and the conversations were even more rude with those that schedule the appointments, I have gone round and round, all of the dr’s at Faithful Friends are great, and the vet techs have been respectful, I can’t say the same for those that are scheduling the appointments, I know that vet appointments are hard to get and often times not taking on new clients and sometimes several weeks out and good luck getting an urgent appointment and I feel like this place has gotten cocky and rude because they don’t really need your business, after this whole issue today I got a voicemail from someone else that I had not talked to and they stated that “technically he had been seen but it was not put in there system, after giving it some thought, honestly I’m not okay with the way I was treated through this, it was just a neuter and These ladies in the office were very disrespectful! There was never an apology or owning up to being wrong, like I said, I was treated unfairly! I have decided to take my pets somewhere else!
-
November 2023 by Amanda Wells
Our dog is super skittish and all the doctors and techs are super kind and patient with her making her feel as comfortable as possible. They are always up front about costs and make every effort to try less expensive options first if we desire.
-
October 2023 by Ashley Fritz
Dr. Botha, her technician team and the front office staff are so wonderful. She took the time and answered all my questions while making me feel heard and understood. She treated my dog as her own opposed to "just another patient" for that reason I will only go to her from now on.
-
September 2023 by Dannie B.
terrible do not recommend zero out of ten ill never put another animal in this bad situation they were rude judgemental and they traumatized both my cat and me . zero rating zero score
-
September 2023 by Kesha Ferguson
They care about your animals here! We've had a positive experience with each visit.
-
August 2023 by Rob Hooper
Faithful Friends got Bella (goldendoodle) in quickly to inspect her wound and everyone was super kind and caring for her. The staff has always taken excellent care of my fur family; everyone has treated them with love.
