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April 2023 by Donna Woo
Very helpful, knoligble, kind and honest.
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April 2023 by JEFFREY D GREENE
Lied about prices and then refused to help
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April 2023 by miranda hughey
I definitely recommend 10/10 service!! This is the only place I will go!
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March 2023 by Jeremy Scribner
Just got the wife’s and I taxes done by Pam. What a pleasant experience. She went through everything with us to help us get the highest amount possible plus gave us some advice about how to help for the remainder of this year. Will definitely be coming back and dealing with Pam again. Thank you thank you.
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February 2023 by Brandilynn Trelstad
Great service. Been a customer for years will be returning yearly.Helpful experienced tax pros available to answer all your questions or concerns.
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February 2023 by Dave Veach
Amanda, was very friendly, through. overall we were happy with are experience
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May 2022 by K Olsen
Amanda was professional and knowledgeable! The whole experience was smooth and easy! I would recommend this service/business to everyone!
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April 2022 by Hromas Queens
I have no idea why people leave good reviews. Some of the worst costumer service I’ve ever had. I walk in and the front lady person says “do you need something. Then was so rude saying i can leave them or make an appointment. I said ok i will go somewhere else. Repeated that i could make an appointment 2 more times with me declining, almost out the door when a lady piped up and said I am free in 10 minutes if you want to wait. Not even a minute later she calls me back and does my taxes. She then tells me it’s going to be $500+ When there is a huge sign that says pay no less than 179 on the building. I said that and she said oh yes that’s one of the discounts. And then proceeds to tell me it’s 258. I said i was going to go somewhere else because everything was just shady and that was more than what they advertised. She said ok but i can only keep the information until tomorrow so if you don’t call tomorrow i can’t file for you. I called to tell her to just file because i wasn’t trying to waste another hour going somewhere else and she wasn’t even scheduled to work for 3 days.. she called me back when she came back to work and was like “ya i can hold it as long as you need you just have to come in to sign”. The whole thing was so pushy and rude. Terrible experience. Will not be going back.
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April 2022 by Paul Kizer
Well i dont know why i go to and Pay them when it come to me gerting audited there absolutely no help what so ever an i payed them almost 400 dollars for nothing what they did i could have done myself and got just as much back if not more. I've been a loyal customer for the past 7 years and they cant help me with my audit isn't that what we pay for when we get our taxies done through them is to have there help if we ever do get audited or the state or irs trys to screw us on our taxies there suppost to be there to help an make sure we dont have any problems?????..... Never again will i pay these people to do my taxies from here on out I'll do them myself and save 400 to 600 dollars.
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April 2022 by Paula Harden
Amanda McBeth at Jackson Hewitt has been doing my taxes for the last 3 years. She is wonderful to work with and does an excellent job with my taxes. I highly recommend her and the others at Jackson Hewitt.
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April 2022 by Cheryl Barnes
The receptionist via phone seemed to be unsure of herself. It was difficult to communicate with her. The service was timely, but cost almost twice as much as I usually pay. The preparer made a mistake on my husband's taxes and so he has to wait for a check from the IRS instead of having it direct deposited.
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March 2022 by Dead Man
Well they did my taxes on February 19, 21Said I would get 8k back with in 21 days, 3 months later I got 4900 back, yes I will not be using them in 2022 , they also said I would get my money back if I brought the paper work in, showing the state & federal redid our taxes! Again just another lie!!I was able to get in touch with the irs apparently this was because I put on my taxes (I didn't receive the first and second stimulus checks) the irs claims we did and they sent the checks out according to where I received our tax refund which was "Jackson Hewitt " of course J.H. denied this, and yet again Jackson Hewitt took more money, I would not recommend anyone having them do taxes, they didn't even try to make things right or help us in anyway!!!We did our taxes this year and believe it or not, the irs redid our taxes again and we got less money, Jackson Hewitt still got their money like 800.00 plus dollars, 2 years in a row and they never reimbursed us
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March 2022 by Jazmine Bosvert
Amanda Macbeth helped me with my taxis, thoroughly explained and helped me through the whole process of a first time tax filer. Amanda was friendly and professional while I was there she made me feel as though it was a comfortable and judgment free place.
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March 2022 by Ronie Carpenter
I was so nervous filing my taxes for the 1st time but they made me feel at ease explaining things so I could understand I highly recommend them they are nice and professional! I can honestly say I plan on going here again.
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March 2022 by Amber Pitts
Amanda at Jackson Hewitt provided excellent services, She was very knowledgeable and answered all of our questions. We will definitely be returning next year.
