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December 2023 by Jeff Iak
I had a very different from the normal type transaction and the service was excellent regardless.Very attentive to detail and friendly.
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October 2023 by Dillon H.
this place is horrible if i could put 0 stars i would. if you go to a dealership that uses this place back out and find somewhere else. complete joke and the only way they are still in business is from the money they steal from so called "customers" if wish you could tell tone over text because this was not a happy one. good luck to anyone that doesn't read the reviews and goes with this shit hole. they do not help you and will not set you up with an account to make payments until you drive however far to see someone in person because no one answers the phone and they don't give you any account information in the letters they send
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August 2023 by Joshua Love W.
most predatory financial institution we have ever experienced. missed 3 months on financing (because of extremely hard times) and they charged us over $6600 plus sent a repo guy at night time to take our home with our kids just down to sleep. avoid this evil bank!
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April 2023 by Sierra Rayne
Katie was a great help, getting a loan was a lot faster and easier than expected and Katie's positive attitude made the experience even more welcoming ?
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January 2023 by Tamara Samuel (SamNTam)
There has been many instances where the drive though ATM was either out of money or not working properly. They close early and aren't open on Saturdays which makes it difficult to conduct business with them as I am at work during the only hours they are open.
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September 2022 by Sheena Bateson
This is a very unprofessional bank in my opinion and if i could leave a half a star i would. I'm Currently dealing with the death of my father and his account there. They refused to sign court ordered documents to restrict his assets because he had no will. The manager said she would get back to me after presenting the court documents to her. She never called me back. My attorney then attempted to get a hold of her with no luck so she went straight to their legal team instead. I waisted 2 weeks of crucial time because of the manager at this branch not communicating with me. I'm so disappointed because my dad has banked there for 15 years or more. How disrespectful to him and me. I will never step foot in this branch again.
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August 2022 by AA CM
There has been many instances where the drive though ATM was either out of money or not working properly. They close early and aren't open on Saturdays which makes it difficult to conduct business with them as I am at work during the only hours they are open.
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August 2022 by Misshawn Clark
There has been many instances where the drive though ATM was either out of money or not working properly. They close early and aren't open on Saturdays which makes it difficult to conduct business with them as I am at work during the only hours they are open.
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July 2022 by Tammy Clark
There has been many instances where the drive though ATM was either out of money or not working properly. They close early and aren't open on Saturdays which makes it difficult to conduct business with them as I am at work during the only hours they are open.
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July 2022 by Tony Frey
Perfect service, Perfect people, excellent job !!
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December 2021 by Carrie A.
I went through the drive in today December 3rd to try and cash my payroll check, ( I have a savings account there) After waiting there for several minutes, the woman comes back on the speaker and ask me what kind of check it is and where I work And then start a questioning me about my auto loan Which is through them as well. Then after waiting for several more minutes the lady comes back on and I ask her if I should come in, and she says yes. Well the branch manager Nancy comes out and starts asking me all kinds of questions about who I'm employed for And what kind of work I do. She advised me to hang on to the cash because she was insinuating that it was a fraudulent check. I have never been more embarrassed or insulted in my life. The branch Manager was loud rude and inaccurate. I've dealt with the same credit Union in Albany Oregon and never have this problem. I'm going to close my savings account and get one somewhere else. The Lebanon branch makes the linco federal credit Union look like a joke.
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October 2021 by Amber Brown
This is the worst credit union I have ever dealt with. The staff are rude, condescending, and do not take any fault for their ignorance with consumer accounts. I unfortunately have an atv loan through this company. I was out of work for a month on short term disability for a double mastectomy and I had called to see if I had any disability coverage since I would be out 30 days, the lady I spoke to said I did not but that I have not used any skips for my loan in 4 years and w...
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August 2021 by Amanda Cox
I have an auto loan through this bank and I have found it to be extremely frustrating. The website is not user friendly, the customer service agents offer the bare minimum support for issues or questions unless directly asked for a specific service, I emailed about a situation I was having and never received a reply, I requested documents that I never received. I was told my payment was posted and it was not, which ended up making it late because I was given inaccurate information.
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October 2020 by Robin K.
Wow . . . I was with this bank for about a year and got fairly good service. But once the virus nonsense hit, this place went into overdrive with every restriction, and then some, in the book. They had a N*** guard at the door, restricting access unless you listened to her speech every time you came to the bank, and she had to open the door only after she decided you were in compliance. And the tellers were all about enforcing restrictions over giving good customer service. The manager was very unprofessional in her dealings with any customer complaint, which is what prompted me to close my account with good riddance. Disgraceful in their dealings with the public.
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September 2020 by Stanley Mccann
Slowest service possible. I watched three rigs leave because of the wait. I was stuck in line for 40 minutes for the 5 cars ahead of me.
