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April 2023 by Savanna Winn
I think the guy who owns and runs it is super nice & we had an issue w our account but we took care of it and he was forgiving and understanding!He will answer any questions you have!!Storage unit is safe, clean and there's not a ton of traffic in and out.
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December 2022 by Regina Lara
Great price & Great service! Very friendly and everything (contract wise) is laid out and obvious! Would recommend!
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December 2021 by Syrena N.
They are crooked! They find ways to steal from you and they will not give you back your $50 deposit, I guarantee, even if you are a perfect tenant and jumped through all of their hoops, they will give you same incredibly asinine excuse that would never hold up in court, but because it's such a small amount they know you won't be able them to court and the policy ce won't do anything because it's a civil thing. These people are horrible. I quickly noticed how ***** they are as they are looking to charge you for breathing the wrong way when you step outside of your unit. My unit was messy, unswept with huge stains on the floor. So it's funny that they charge a cleaning deposit! They charged one person because the friend's car dropped a little bit of oil. It's one thing to charge someone if you actually clean it up and only charge for cost of materials but to charge $50 for an oil stain on the concrete old driveway? Insanity!They charged another person $50 for throwing a dustpan full of trash into their trash can!!! These people are unfair and they are crooks! Stay away! I've only had my stuff here for 2 weeks. I wish I didn't give them my deposit. So sad that people can run a business like this and get away with taking advantage of the public like this.
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October 2021 by Mark Cuff
Great place for storage.
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September 2021 by River Runner
Great place good people
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August 2021 by Josh Arnold
Overall using the storage unit was fine, clean units price was good, and never felt like security was an issue. When coming to clean out the unit we threw out some trash and items from our unit in a dumpster nearby. It was not labeled but a man came out and told us it was for management use only, said that he would let it slide this time but not to do it again. Which we never went back except to close contract in which they said they would not be giving us our deposit due to the disposal of trash on site. It was our mistake and if asked we would have removed the day we dumped the trash improperly. Instead 2 weeks later when we come to close our account you say you will charge us $60(our deposit). Felt it wasn't handled in the best way. Won't be using this unit in the future.
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March 2021 by Zachary Wilder
Friendly customer service. Always quick to resolve any issue. So personable. Clean facility. Reasonable prices. Fair rules. Definitely a place to do business with. A great storage unit location.
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February 2021 by Ms G.
We rented two Storage units with this company as we sold our home and were in a transition. When you rent from them they ask you for a deposit that they will hold in an envelope in their safe.....peculiar, but we went with it as we didn't have time. The smaller storage unit was in my name only and after two months I cleaned it out. I went in to sign move out papers and he informs me that I am unable to get my deposit back as we still have a large storage unit with them, and when we are ready to move out of that one, we can have the deposits for both. What?? So, I advise him the smaller unit is in my name only and he says they have it that way so people don't consolidate their units. What ?? This is not a place to do business with! Since we have had the storage units this guy makes the rules up as he goes! I will add that there are many accounting errors as well. So if you do decide to rent from here, keep your paperwork and accounting at hand, you will need it.
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February 2020 by Linda H
Nice managers, friendly, courteous and helpful. The facility was safe, and clean. No problems, i would rent there again if needed. Super nice managers
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February 2020 by funky monkey videos
Friendly and helpful.
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November 2019 by Outcast
Most horrible people I have ever met run this place!!! Avoid them at all costs!!
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July 2019 by Cindy Daniels
The assistant has been harssing my mom and my daughter. Now I can't get my refund because the wind blew leaves in the unit over the weekend!!!!
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June 2019 by Michelle Mabelle
The woman who works there was so rude to my husband on the phone last year that he refuses to deal with her.
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May 2019 by Victoria Overholser
I wish that I could rate this a zero. By far the worst customer service someone can get. On my first truck loads( had friends helping) and one truck came in behind another person. That was my "First" warning. Really? It only gets better. I get a phone call attacking me about someone who was with me called and left a nasty message. I'm sorry, but we have better things to do than harass people. After reading all of these I am confident that I am not alone. Please never rent or tell anyone to rent from them.
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March 2019 by Marybeth P.
I would put negative or zero stars if I could. This place is the WORST. Their customer service people are rude and swindlers. No matter how long you have been a customer they treat you like trash. AVOID.
