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December 2023 by Lori Bartlett
These guys are awesome!! Went out of their way to deliver my car on a weekend. Thank you so much Zeb and Jessie!
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December 2023 by Linda Sayler
Absolutely amazing place to deal with. I am older disabled my anxiety level was over the top after it happened and going to get quotes. They were reassuring and receptionist walked me thru steps I needed to take. They were very timely on the repairs. I was pleasantly surprised to see a clean car. Thank you.
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December 2023 by Pelican Garage Doors
Caliber is awesome! They fixed my van quickly. 5star service all the way. Kudos to Zeb!
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November 2023 by Lisa Spence
Our car was hit by a deer, so huge dents in both driver’s side doors, and the side mirror was destroyed. Caliber set everything up with the rental car agency and our insurance - we literally didn’t have to do a thing! - and sourced the parts immediately. The work to be done was explained to us in a very clear and complete manner. Timely updates were given while the work was in process, and it was ready early. The car is beautiful - just perfect. And they detailed it, so the inside is beautiful, too, which given the usual state of our car is really saying something. Staff are very professional but also very pleasant.Services: Painting
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November 2023 by MeLinda Wentz
A big thank you on a technically challenging repair! Long story short, Zeb was AMAZING to work with, great communication and integrity throughout the ordeal. I’m sure everyone was as happy as I was when she rolled off the lot! Good job, guys!!I would definitely (but hope I never have to) use Caliber again.Services: Painting
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November 2023 by Karl Gerhardt
Great experience with the Lincoln City Caliber Collision! Jesse was very friendly, most helpful and always professional. I had to call him a few times to aquire information on our vehicle that was deemed a total loss. Jesse made a stressful situation absolutely smooth and painless. Much gratitude. Also a big THANKS to Zeb and Stacy for all the work they did on processing my vehicle. Highly recommend!
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November 2023 by Amanda Mangold
Everyone at Caliber were personable & capable. My Armada is back to beautiful! Thank you ❤️
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November 2023 by Vanessa Genens
Caliber Collision is professional, efficient,, and communicative. Working with them was reassuring and impressive. Everyone was helpful and courteous. The repair work was excellent and completed quickly. Highly recommend Caliber Collision!
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September 2023 by John R.
So sorry I am having to write this review, given the fact that my tragedy is the cause of Caliber folks' rising to the occasion, but I was recently involved in a motor vehicle accident that resulted in my brand new baby Chevy being badly maimed and crushed. One really can't prepare one's self for the potential loss of the mechanical family member, and when tragedy happens, we entrust ourselves with the vehicular surgeons at the helm, as we hope and pray our babies are okay. The Caliber Crew was life saving! From Stacy, Jeb (sp), Tim, and Jessie, my baby was able to transform from life support to life enjoy in a matter of days. My baby has a new pair of shoes, shocks, struts, bumpers, frame, and paint. Thanks for turning a nightmare into a wet dream, Caliber Team!
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September 2023 by Joan Haines
Stacy and the other people in the office were fantastic! They took charge of the whole insurance process and walked me through it all, helped me with my rental, & were friendly, helpful, and efficient!! The person who did the body work is absolutely FABULOUS!! It is absolutely amazing how our car now looks!! It looks GREAT!! It looks like it just came from the factory!! When I picked it up, it was washed, polished, shiny and bright!! The inside even smelled better, LOL! I cannot speak highly enough of this particular body shop and I would recommend this body shop in Lincoln City to everyone!!
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August 2023 by Rhonda Lawson
I was very happy to see my car. It was beautiful and restored like new. Zeb was very honest, and approachable. The repairs were completed as stated, and would recommend them. I couldn’t be happier.Services: Painting
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August 2023 by Ali S
Booked my estimate in the middle of June.Brought my car in for an estimate for repairs on July 18th.Had to follow-up with office myself due to lack of communication on their part,-was waiting for their estimate. Called July 31st to follow-up. Jesse couldn't understand why I wasn't given an estimate on the 18th and reported he would get it done and call me back. On Aug 1, he called and informed me they couldn't do the repairs because my car is a hybrid.Said restrictions had been in place for FOUR months that prevented them from doing the repairs. Jesse offered to work with the ONLY Caliber shop in the whole state authorized to work on Hybrid cars, in Lake Oswego, to get the work done. Offered to coordinate with Geico and other shop....only to have the manager call minutes later and tell me they couldn't help me even coordinate the repairs with their shop in Lake Oswego and "you are on your own".When I reported it would have been helpful to know that in June 1...before I wasted time waiting for them to figure out something they apparently already knew, the MANAGER had nothing else to add or apologize for. He just reiterated I needed to get a hold of another shop. Wow. Thanks for being so accountable and helpful.
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June 2023 by Haley Rogers
The people at Caliber are AMAZING! I cannot thank them enough for the spectacular job that they did fixing the body damage that was on my vehicle. I can't even tell it was hit anymore! They have wonderful communication and everything got done faster than was anticipated. I will continue to go here if the need comes up again. I highly recommend them to anyone looking for auto body work with great customer service.Service: Body & Trim
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May 2023 by Almost Epic
Zeb and the rest of the crew were amazing and did a great job fixing my car after a deer decided to jump out in front of me and even finished it well ahead of schedule! I will definitely be bringing any future collision repairs to them if in the unfortunate event another one occurs.
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April 2023 by Jeff M.
the local Caliber manager seemed like a good guy and I hoped to let them work on my 2018 Prius. But apparently the regional Caliber bosses Don't want to work on hybrids or electric vehicles. The local manager kept telling me he would be having a conversation with his bosses about that situation and hoped to be able to get me in within a few weeks. This happened Three times. And on each of those occasions, the manager promised to call me to let me know what happened. (I did not ask him to call me - he offered to do it.) But he broke that promise ALL THREE TIMES. The anticipated wait time for me to get my car worked on went from a few weeks, to 6 months, to 9 months - AND I would have to take the car to Lake Oswego for them to work on it. So instead of letting Caliber continue to mess with me, I took it to Marshall's in McMinnville. They got me in in less than 2 weeks and had completed the repair less than 1.5 weeks later - and did a great job. I might NEVER have gotten it fixed if I'd relied on Caliber.