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December 2022 by Jazmine Hanshew
They have a lot of good sales right now for babies up to 9m! The shop keepers were a bit rude and made the experience a little awkward. It was an older lady and a young guy, they both seemed irritated by our presence. The younger guy did ask if we needed help finding something but when I said "Yes, sherpas?" He just said "Oh idk." And that was it... No let me ask or let me do an item inquiry or anything. I love the deals but those types of experiences are why I just shop on Amazon.
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August 2022 by C. Barker
Awesome store!
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June 2022 by Kat J.
Maybe I'm lucky with the outlet closer to me being so kind and helpful, but I'd like to think that would be the norm especially for a Children's store. We were greeted by being yelled at for an adult having a drink in their hand, Instead of letting us kindly know they'd not like food and drink inside. Since the drink was practically empty they finished and respectfully asked for a garbage but were met with attitude. As the adult re-joined our family shopping they were then followed non discreetly by the same person who yelled at them everywhere we went but not once offered any help to find anything etc just being watched. There was only reprieve when another family came in asking specifically for shoes. Instead of buying the next season of clothes for our family where we weren't welcome we left and were glared at the entire time. The store was kept clean, but there were no other customers in the store beside the one other family. It's a busy weekend at the beach with events and high heat in the valley but with unwelcoming employees I'm not surprised. Familiar to the manager issue listed prior, it's was highly unprofessional and crosses the line. Definitely won't be back, would rather go to Oshkosh same parent company but more kindness.
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October 2021 by Lead N Lope Ranch
Awesome store!
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February 2021 by Lexi A.
Only go if you can spare 5 minutes in line per every person in front of you. Can appreciate they are nice but efficiency is lacking in all regards. I wish they could read the room and mitigate customer dissatisfaction for this reason. This was my second trip and eventually ditched the line and set my stuff back before just leaving. Would definitely go again if this improves.
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October 2020 by Maggie Frieske
Cute clothes, good selection of sizes, a nice selection of sale items.
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September 2020 by Miranda Neel
Very friendly staff, great deals!
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August 2020 by Alex
The service was incredibly awful! Jessica the lady who checked me out was so Incredibly disgusting to me! I have never witnessed such awful customer service! And when I called to try to explain what had happened they hung up on me. I will never shop at that carters again!
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July 2020 by Alyxandria Brandt
The service was incredibly awful! Jessica the lady who checked me out was so Incredibly disgusting to me! I have never witnessed such awful customer service! And when I called to try to explain what had happened they hung up on me. I will never shop at that carters again!
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March 2020 by Dorathy Coles
Love shopping here for great grandchildren.
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February 2020 by Kathleen Jensen
Pretty well organized with decent deals in super friendly staff.
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February 2020 by Sue Lind
Great prices when you use coupons. Very friendly, competent staff.
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February 2020 by Marci Sleightam
Outlet shopping is a excellent way to make your $$$$ Streach
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November 2019 by Anna D
great prices!!
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August 2019 by Toni
We went shopping at around 4:30pm on 12/8/18 and a woman employee, who seemed like the manager walked in, speaking rudely to the other employees. Snapping at one employee about others who weren’t up to dress code, saying she should fire everyone working. It seemed like a conversation that should have been discussed privately, away from customers—and even handled in a more professional way. It made me extremely uncomfortable to be around. If I were the owner, I would have fired a manager talking that way to her employees, especially in front of customers. We won’t be coming back.
