Victra is a Verizon Authorized Retailer located in Lincoln City, OR, dedicated to providing an exceptional experience for all guests. The store offers a wide variety of wireless devices, including phones, tablets, and accessories. Customers consistently praise the knowledgeable and friendly staff, such as Colby, Greg, and Austin, who are skilled at addressing concerns and troubleshooting issues. Despite busy times with multiple customers, the team manages to provide attentive service, making customers feel valued and satisfied. Many reviews highlight the outstanding customer service and the staff’s ability to explain products clearly. Overall, Victra is known for its reliable service and commitment to connecting technology with life in a positive way.
The rep was by himself and there were 6 customers there at the same time. The rep masterfully handled everyone's concerns and we walked out of there with our problems solved and feeling like we made new friends.
July 2025
Customer Service Rep was handling 3 people and got me rung up quickly! Very good multi tasker!
June 2025
Colby and Greg were both so kind and helpful. They were able to satisfy all our needs and requests without making us feel like idiots. Thanks,guys!
