Auto Parts in Madras, OR

“Robert and his team did an Excellent job at repairing our hearse for the funeral home! He paid attention to detail and let me know some minor things he could fix along the way and we couldn’t be happier !! Amazing work! Well done! Great customer service from office to the painters! Highly recommend!! I’d give 10 stars if I could!!”

“Jared was the most helpful employee we have ever had at autozone. Really went above and beyond to answer questions, and double checking our maintenance light that went on. Really amazing customer service, genuinely wanted to help. Thank you for your kindness!”

“These guyslove cars, and know what you need and how to get it. They treat me with respect when I honestly say I have no idea what "this sound" is or "what is this l ight?" Small town guys with tons of knowledge vs. going to WalMart and guessing. I trust them, and their proces are fair.”

“I walked in O'reilly, concerned about my battery or alternator, because my van had needed to be jumped several times recently. The gentleman was more than willing to test my battery, alternator, and starter. Once complete, he let me know what he found.”

“I won't go to any other part store.. Chappys is still what I know it as.. My grampa's nickname for Andy is John Wayne.. I know that when I got Chappys I will get the right part I need.. the other part stores almost always get me wrong part.”

“We rented a generator from Sunbelt Rentals for our wedding, and overall, they were easy to work with. We mainly communicated with Shelby, who was friendly, responsive, and provided some guidance in choosing the right generator size for our needs. However, there were a few issues that impacted our experience.

We opted for delivery, and my fiancé met the driver to ensure the generator was placed in the correct spot, but unfortunately, the delivery was a couple of hours late with no communication from the team. This was frustrating, as we had limited time that week, and the delay affected some of our timelines.

During the event, we encountered a small issue with the generator. One of the plug-ins didn’t seem to work properly, and towards the end of the night, all of our lights and DJ equipment suddenly shut off. Initially, we thought it was due to the generator running out of gas, but when we switched to a different plug, everything worked fine. Therefore, it seemed like maybe they’ve had some issues with the plug-ins previously and ours was another occurrence. This was a minor inconvenience that luckily only happened once towards the end of the event but worth mentioning since we were well below the generator's maximum output.

For the pickup, we informed Sunbelt when they could retrieve the generator, but they let us know they were closed on Sunday and Monday, so we had to call them on Tuesday for pickup, which wasn’t a big deal.

The real issue came after the event when we were billed for two extra days without any notification. Even though we had a contract outlining the rental period, they charged us more than what was agreed upon without communicating the update. Fortunately, we caught the error, and they were quick to correct it, but it was an unexpected inconvenience.

Overall, while there were a few hiccups, Shelby was great, and Sunbelt made the process fairly smooth. Just make sure to double-check your billing and allow some flexibility for potential delivery delays.”

“We had a truck lose a radiator hose north of town about 3 miles.They brought out the parts and we was able to make the needed repairs. This is very unusual for a parts company to bring parts to a road side repair of someone who doesn't have an account or from the area. These people are amazing.Dave Suitter Trucking”

“They did an amazing job. They were great to work with. They made everything so easy especially since this was an insurance deal. They did EVERYTHING!!! Highly recommend”