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January 2024 by Matt Saager
The folks from Gales towing appear to be more focused on generating additional revenue than providing adequate customer service. We had a vehicle 15' off the side of the road (within the 20' AAA normal extraction limit), Gales from Newberg and McMinnville, refused to pull the car back ro the road. It appeared the driver did not want to get their feet wet. The driver refused to speak to me directly and yelled that I would just need to hold on. He called his dispatcher, who called me to say it would be an estimated $250/hr to pull the car to the road. They wanted more money to get their feet wet.At the end of the day, I had a friend drive 40mins to come help me pull the car back to the road. It took us less than 30mins to get the car back on the road and drive away. We waited longer for Gales to show up, than it took us to get it back on the road.Don't bother calling Gales Towing, if they need to get their feet wet.
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January 2024 by Arlene Mejia
Thank you Dave! I appreciate how nice you were to me and how you helped me through this difficult time. Service was fast and reliable.
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January 2024 by Kenneth Jaeger
Tow arrived quickly driver also communicated estimated arrival and even received arrival text within 5 minutes of arrival driver was friendly and communicated during loading and overall went above and beyond
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January 2024 by Sharon Rollins
Amazing service! Dave was super at pulling my car onto the flatbed and getting us smoothly to Les Schwab.
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January 2024 by Korey Peters
You are a rip off I tried to talk with your office and did nothing! For someone else's fault not mine you have no Conscience of what you do to people.
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January 2024 by Davis Kitchens
In the process of towing one of my vehicles, (40k vehicle) This company broke my license plate , plate cover, and scratched up my bumper. Do not recommend them at all
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January 2024 by Jeannie Hunt
Yikes, driving home from Tigard and one of your trucks is racing around and tailgating this poor driver. I have the picture if you want it.
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November 2023 by David Digsby
Gales is always outstanding!! They have the best drivers!!
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November 2023 by Jessy M.
My dads el Camino wouldn't start after he picked us up dinner at Jem 100 down in Newberg in his 65 El Camino and needed a tow back home so he called us since we all live together and we called Gales towing and they were able to pick him up quickly and with a flatbed which needed. My dad and the driver talked El Camino on the way home and shared knowledge and trouble shooted. Price was fair and value was great especially when you get a great driver.Super quick service and the whole thing was faster than we expected. Now we know who to call if we ever need a tow truck since we live in Yamhill County.
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November 2023 by Lisa Marek
We had a flat tire while on a country drive. Called AAA and Katie from Gale's Towing called us in minutes. She dispatched a truck and within a few more minutes Jose the driver showed up. He took care of everything and we were back on the road in no time. Gale's Towing is great! I recommend them 100%!!
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November 2023 by Mark Morrison
Towing service from Gale’s Towing has always been excellent each and every time I have needed it - as well as their tire repair! One service I would love to see added here in MAC is battery exchange/replacement service. I have use them for multiple serves. Another day I had a tire puncture. The driver helped me select an appropriate size twig to temporarily plug the leak, filled the tire with air and followed me to a tire shop in the nearby town of Newberg - to make sure I arrived safely! That’s great service!Services: Battery service
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September 2023 by Anni Scholerman
The team at Gale's Towing is amazing, Really wonderful to work with such a great group of people when you've been through a stressful situation. We will always use them.
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September 2023 by Anthony Jackson
I just bought a 2001 Subaru Forester from them and the workers were very friendly, and Brad really helped me out with buying my first car there and he was very kind and told me what all needed to repaired and I had my brother drive it home and it drove good....Thanks Brad for great customer service.
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August 2023 by Brian D.
Jeremiah saved our vacation. He's super nice and wicked good at his job. It's probably weird to say that the tow truck ride was a high point in my vacation, but he made it kinda fun. We made it home, threw everything in the car and still made it to the beach. I can't thank him enough.
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July 2023 by Joe Ulestad
AAA called Gales to assist Us with Our vehicle, I had to get back to work and my wife stayed to meet up with the Tow Truck, she called and shared it was a quick and pleasant experience. Kyle was courteous and efficient. We appreciate you all on the Gales Towing Team, Many Thanks.Services: Car towing