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February 2024 by Taysina Amos
My son and I went to get his 1st vehicle. I've been to dealerships all my life and my sons father was even a salesman. We went in, and from there had the most best experience ever. Russell was very friendly, gave me the truth about everything and made our time worth it. We ended up buying this vehicle and I know we will go back and buy from Russell again for sure. He did not try to hide anything and has gone above and beyond to make us happy. Great dealership and salesman!!! 100% suggest! Thank you!!!
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February 2024 by Elijah Ibarra
Rowell was such a great helper, helping me with my keep grand Cherokee Srt
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February 2024 by Elaine Krieger
1 star is too much. My vehicle was under warranty. I took it in September of 2023 and was not able to get it back until January 2024. Had to make arrangements for a loaner for one day. The loaner only had 36 miles left for gas, oil light on and it smelled of cigarettes.No worries, I just went next door and bought a new Toyota, better place, better service ?
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January 2024 by Edgar Gonzalez
Highly recommend speaking to manny, super responsive, not the typical pushy salesman and will go out of his way to make sure you’re satisfied as a customer !
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January 2024 by Shelly McMillen
Wonderful experience!! Russell really knows his stuff and was great throughout the entire purchase. He was respectful and really went out of his way to meet our needs!
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January 2024 by Bailey Wallace
The new ownership is fantastic, and the staff is both friendly and professional. As a single dad I brought my kids along to navigate a challenging situation with a leased vehicle that I wanted out of, and they treated us exceptionally well throughout the process. From providing endless snacks for my kiddos and coloring books to letting them explore the showroom cars to keep them entertained, it was a breath of fresh air amid a stressful situation.Manny Parra was my sales representative, he was so helpful in guiding me through the process. He stands out as one of the best individuals I've worked with in a dealership setting. You could really see that he cared more about taking care of my situation the best way possible and less about just making another “sale”Everything went seamlessly, and I ended up with a vehicle that I absolutely love. Special thanks to Doug for the assistance as well!This is truly a remarkable team; I highly recommend giving them a chance with your business!
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January 2024 by Jeff Roberts
Called service department 2 times and left a message for a quote to repair my truck, they never returned my call, horrible customer service , after waiting several days i emailed a different auto repair shop and they responded within hours, needles to say they have my business. I have done business with Jim Doran MANY years ago through the sales department i was hoping they would have changed ...guess not.
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January 2024 by Davied Kelley
Love this place! Manny and his team definitely won my business. They even got me a lower interest rate than what I walked in with. Great people!! Picked up this awesome 2016 jeep wrangle
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January 2024 by Donna Landers
My review is dealing with Jim Doran. Worst experience ever. Bought 2013 Rubicon. Had been the GM’s personal vehicle he decided to sell thru dealership (unknown to me at the time). 1st week, starter quit stranding me on beach at the coast. 2 1/2 weeks in, engine threw a rod on my way to work. This should have been covered under Oregon’s Implied Warranty, however, the GM, Sam Pyne, replaced engine after 2.5 months of not returning calls and without my consent. I found his personal Facebook page which showed him off-roading the Jeep since 2017. I tried to get codes from engine to check RPM data and they conveniently cleared all codes. They are now charging me $7000. Also, loved how the service manager, Jason, zip tied a roof rack to the top of my vehicle and had me drive him to the hardware store to sit in the hot sun for 45 minutes while he made numerous trips in and out to find the correct bolts. Super professional! Now that I’ve been stuck with making payments under duress, dealership is no longer taking my payments due to new ownership. I highly advise staying far away from this dealership. I should have took their past reviews more seriously. Hopes this helps the next person decision on passing this dealership up.
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January 2024 by Denise Bodnar
Been working with Darin amd his crew since 2005. Just bought our 5th vehicle from here. Thanks Rich love the new truck!
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January 2024 by Donna L.
My review is dealing with Jim Doran. Worst experience ever. Bought 2013 Rubicon. Had been the GM's personal vehicle he decided to sell thru dealership (unknown to me at the time). 1st week, starter quit stranding me on beach at the coast. 2 1/2 weeks in, engine threw a rod on my way to work. This should have been covered under Oregon's Implied Warranty, however, the GM, Sam Pyne, replaced engine after 2.5 months of not returning calls and without my consent. I found his personal Facebook page which showed him off-roading the Jeep since 2017. I tried to get codes from engine to check RPM data and they conveniently cleared all codes. They are now charging me $7000. Also, loved how the service manager, Jason, zip tied a roof rack to the top of my vehicle and had me drive him to the hardware store to sit in the hot sun for 45 minutes while he made numerous trips in and out to find the correct bolts. Super professional! Now that I've been stuck with making payments under duress, dealership is no longer taking my payments due to new ownership. I highly advise staying far away from this dealership. I should have took their past reviews more seriously. Hopes this helps the next persons decision on passing this dealership up.
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December 2023 by melisa schiedler
Amazing honest fast service
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December 2023 by Steven Hesseling
I was taught that if you can’t say anything nice then don’t say anything at all
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December 2023 by Tower Tolleson
Usually at Jim Doran Auto center after mechanical work changing of headlamps and so forth are done, they vacuum out your vehicle has a courtesy. Not only did they not do that My whole center console was full of dirt and grease from the mechanic putting in the bulbs in my dash, which I paid plenty of money for. Everything's Price wise has gone up quite a bit. I talked with the manager and he said he couldn't do anything about it, that he was only one person he didn't have enough people to vacuum my car much less clean my console. I let him know at least they could have cleaned my console after making it dirty and greasy. He said, well we'll clean your car next time you come in.Not a good response.They're lucky I gave them four stars.
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December 2023 by Richard M
I buy use Kia Rio on November 5, 2023 with a warranty. I try to find out about the warranty and because I didn't get nothing about the warranty with the paperwork of the sale of the car. ?