KeyBank, based in Cleveland, is a large financial services company offering various banking products and services. Customers appreciate the excellent customer service, particularly noting the friendly and helpful staff at branches like McMinnville and Canby. Many have been loyal clients for decades, praising the bank for its quick service and effective support, even during challenging times like the pandemic. KeyBank has an impressive notification system for local and online banking, along with outstanding online representatives and fraud protection. While some customers express concerns about business hours not aligning with typical work schedules, they find the mobile banking options convenient for managing their accounts. Overall, KeyBank is recognized for creating a positive and comfortable banking experience for its clients.
I have used Keybank for years. Each time I needed help with something, they were ready and willing to help. Whether the McMinnville branch or Canby. Both have great helping people. Quick service. Even during pandemic they were super helpful. This time need assistance renewing or reactivating a card. Quickly resolved and... read full comment
November 2018
Great Bank, Great employees, friendly service and they have helped me get around multiple fees. Only large Bank I would bank at.