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February 2024 by Kaleb Barnes
Went in for a simple oil change left with a misfire that wasn't happening before. Then was told I'd have to pay $160 for a diagnosis. Taking my business elsewhere. Other than that the people were really nice.
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February 2024 by Creyson Buckman
Justin was real easy to work with and super personable as well as the sales manager and finance manager. Would buy from them again.
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February 2024 by Tony Feldman
Friendly helpful staff. Relaxed no pressure environment.
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February 2024 by steve fackler
Thanks again for your support today!
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February 2024 by K P
Well I have always heard the saying that car salesman are shady and only out for themselves and I'm sorry to say but I have experienced this for the 1st time here. If you choose to do business here do not choose Justin S. as your salesmen. I feel his behaviors are very unprofessional and the dealership should be aware. Our particular situation is hard to sum up in a review I just know that we will never be doing business with them anytime soon and that his actions during our visit were very very shady AF and I'm sure it's not the first time he has done something similar
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February 2024 by Bob Deuth
Great service, great people. Johnny and Cody did a wonderful job guiding us through the process.Closing was fast and easy, pleasant experience, dealing with Lum's is worth the visit.
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February 2024 by Noah Kragerud
I recently purchased a 2023 GMC Sierra AT4 from Lum's GMC, and I couldn't be happier with the experience, especially with Jonathan as my salesperson. From the moment I walked in, Jonathan's professionalism and product knowledge stood out. He took the time to understand my needs, patiently answered all my questions, and guided me through the entire buying process.Lum's GMC impressed me not only with their extensive inventory but also with the transparency and honesty in the deal. There were no hidden fees or surprises, making the purchase straightforward and stress-free. The dealership's facilities were clean and well-maintained, creating a positive atmosphere.Jonathan went above and beyond to ensure I was comfortable with my decision, and his customer service was exceptional. Even after the sale, he continues to follow up with me to ensure everything is going smoothly and offered assistance with any additional questions I had.I highly recommend Lum's GMC and specifically commend Jonathan for his outstanding service. If you're in the market for a truck, car or SUV and want a seamless buying experience, Lum's GMC is the place to go. They've earned my trust, and I'll undoubtedly consider them for future vehicle purchases.
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January 2024 by Ashlea Burch
Amazing staff and owners!!
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January 2024 by Julie Lorenzen
Every department is above standard with customer service; helpful, kind, friendly and over the minimum always. You won’t be disappointed if you choose LUMS to do business… from car purchase to oil changes and extra needs in between. Shop LUMS and see for yourself!
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January 2024 by brian johnston
Amazing service from hello to see you next time!!!
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January 2024 by Aaron Rivera-Bailey Nursery
Service was good. Didn’t have the rear window wiper blade replacement in stock, but that’s ok.
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January 2024 by Rita Perez
Lums is great!!! Best place in town to buy a car.
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January 2024 by B P
Fantastic service department. All work was completed on time and at a reasonable price.
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January 2024 by Beth Spencer
I did not have a good experience at all. First they kept my vehicle overnight without contacting me or answering calls. I had to come in the next day to see what was going on. Only to be told they did not have my vehicle. 20 minutes later they "found "my vehicle. After diagnosis asked to do do further diagnosis for twice the cost. The first diagnosis claimed could or could not be the problem. I asked for quote on repairs which was less in parts then further diagnosis. Then was told they could not do that now they were too busy. Upon returning home the paperwork work says that I declined the repairs which I actually asked them to do. $165.00 dollars later sent home with paper stating that could or could not be the problem. Thanks?
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January 2024 by Michael Merkling
It's been a great experience so far it is a disappointing when I bought the truck the bank wouldn't let me finance it with an extended warranty