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January 2024 by Ariel O.
This is the way car buying should always be! Following a horrid experience attempting to purchase a vehicle at Nissan of Portland, I started communicating with the sales team at Chuck Colvin Nissan/Ford on the potential purchase of one of their 2023 Nissan Leafs. Right out of the gate, David Collins offered a fantastic price. When I mentioned that another dealership had come in below David's offer, Rich Germunson, Chuck Colvin's General Sales Manager, not only was able to match it, but beat it by nearly $100. Considering the fact that everyone I spoke with at Chuck Colvin was super responsive and straightforward, I really preferred to purchase from them, so the fact that they were also the lowest offer was the cherry on top. David was out for the holidays when we got ready to make a decision, so he handed us over to Tim Richardson who sent over a quote with all of the final numbers so there were no surprises. Tim treated us like absolute gold from arrival until we drove off the lot in our new vehicle about 2 hours later. Once we were handed off to their Finance Manager, Sean Frith, there were absolutely no games, no attempts to upsell, and he was as pleasant as can be (which was a nice change from past dealerships we've worked with). Chuck Colvin prides itself on being family owned and run, and it really does show. Tim did a wonderful job of showing us the ins and outs of our vehicle and the dealership itself, and welcomed us into the Chuck Colvin family... a family we are happy to now call our own. I can't say enough about the incredible experience we had. It was by far our best auto purchasing experience, and they now have a customer for life.
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December 2023 by Riley Gallagher
Had a great experience purchasing a new Ford Transit. Jason Johnson was very helpful and he was even able to deliver the van to my location! Thanks for making the purchase so easy. I will definitely refer others.
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December 2023 by Matthew Bridges
I cannot say enough about Rod and Chuck Colvin Ford ! An actual honest salesman and a dealership with incredible history.I was looking for a very very specific truck for almost a year. Finally Chuck Colvin Ford got the truck I was looking for and they were selling for very reasonable price. I told Rod I would fly in next day to pick it up. Rod informed me that they would not sell a truck before they detailed, inspected, and serviced. I had basically already bought the truck, and honestly I didn’t want to wait. Inspector found the truck’s turbo was going out and they replaced turbo, hoses, gaskets for no charge. Wow !Overall my experience with Rod and Chuck Colvin Ford was exceptionally easy. Rod was there to reply in minutes with any question I had, found answers to a few he couldn’t answer even when he was incredibly busy.Thank you Rod and Chuck Colvin Ford ?
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December 2023 by Zoe Butler
I highly recommend Chuck Colvins. Today was the second time I’ve financed a vehicle from them. The service is always great and the team works together to get you the best deals. David was our salesman and he did a great job showing us the vehicle I had my eye on and making a smooth transition from trading my old vehicle in for the vehicle I wanted. I couldn’t be happier with the process!
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October 2023 by Sue Giesch
When I walked in the door, the lady greeted me in a friendly manner. She checked on the computer to see what work was to be done. Then she walked me to the waiting area. I waited a reasonable amount of time. Then she came to give me the paperwork, explain future work to be done and the key. The vehicle was parked outside the waiting room door. Great customer service!!!
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September 2023 by Gary Stubbs
The very best car buying experience I have ever had! David Collins and Andres Esparza both helped me on the sales side. Totally professional!! Sales manager Rick Germunson found the exact car I wanted 250 miles away and had it here the next day. Price was right….highest degree of integrity…in short, I trust this sales staff implicitly.
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September 2023 by Dan Grummert
I had an electrical issue with my F150 while traveling through Oregon. All the folks I dealt with at Colvin were incredibly helpful. If they treat a customer they know they will never see again this well I can only imagine the care and attention they give to their regular customers. I wish my home dealer in Georgia was half as good
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September 2023 by Amanda Polzer
In all sincerity, thank you to Rod & the Colvin team. I moved to Oregon from Ohio & experienced car trouble before I left & had to drive a rental out. I've worked with the same salesman for 20yrs so this was an experience out of my comfort zone. The team was kind, jovial, knowledgeable, & very understanding that I was also experiencing a health event but had to act as my rental agreement was ending. I love my Rogue (already went to the beach) & wouldn't hesitate to send a friend to Colvin.
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September 2023 by Miki Daw
Bought my 2021 Nissan Rogue from salesman David Collins with help from Dave Hoover. I love it, just what I’ve always wanted. I like how the vehicles are certified 7 year or 100,000 miles warranty, so you know your getting a good rig. Thanks guys, you made my day.
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September 2023 by Tim Corbett
My negative feedback is not a reflection of this dealer's service dept. My experience with the service writer and the mechanic was great. They did their best to resolve my issue. They failed because of Nissan's implementation of Adaptive Cruise Control. I had to move the front sensor for ACC to accommodate a Warn winch. The new location will only temporarily hold a calibration then errors out. Currently I have neither adaptive nor normal cruise control. Nissan needs to fix this.
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September 2023 by Richard C. “Riccio” Leal
I was in the market for a car. I wanted an EV and did some research prior to going to the dealership. I have purchased all of my vehicles through Chuck Colvin previously. One of my neighbors is a salesman at the dealership so the process of finding my new car (first ever purchased new) was seamless and painless as we had talked about what I was seeking. I am appreciative of my neighbor, Jim, and love the car!
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July 2023 by Shayne Ackeret
I contacted them about a vehicle. Showed them comps and KBB reflecting they were overpriced on the vehicle. Was told they would talk it over and get back me. After hours I was then told they were too busy to get me numbers and put me on standby for over four hours total only to say they were not going to deviate from the price. Not sure if the prior reviews are legit, being I was handled with lack of professionalism and they are way over priced based on the market.
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July 2023 by Lonnie Roof
Had codes come on and Jerri took such great care of us and our truck!! The service team was on point and timely with their work. We had some issues with our dealings with the dealership that sold us the Vehicle in Salem Or and Jerri C helped us with that so I will be a life long customer and will recommend you highly.Great Job
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July 2023 by Becca Young
Colvin Auto takes great care of our family for over 30 years now. Very happy with our Bronco! It is leading us off on new adventures. Service Department is responsive easy to schedule with.Thank you!!!
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July 2023 by Mark L
Dave Hoover and David Collins went above and beyond to ensure that we drove away in the vehicle we were after. There was no pressure at all and the atmosphere was very friendly and professional. I would give 10 stars if allowed! Thank You for your true care and concern, we will definitely be back for future purchases! Warm Regards from the Oregon Coast!!!!
