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February 2024 by T M
Someone from this branch stole our money. He ordered an ATM card for our account and went on a shopping spree. His name is likely Isaiah and lives in Salem on Fisher Rd
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September 2023 by Carolyn Temple
This bank took $1000 from my mom...a disabled senior citizen on August 14, 2023 when she opened a checking account with them. She provided all of the requested "proof" of who she is and where she lives (with her granddaughter in Lafayette). The bank accepted her check which cleared the other bank (in Burns where she moved from). They even gave her a debit card while at the bank. However every time she tries to use her card, it is declined. She has been in the bank repeatedly to find out what is wrong and every time, they tell her a different story.Come on US Bank, don't you have anything better to do than steal from a senior citizen??
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July 2023 by Chehalem
Danielle "Dani" provided great service, notarized a document, set up POD, and shared new info on CD's. She was pleasant, patient, and knowledgeable. Worth the drive to the McMinnville branch.
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July 2023 by Joel Irish
I had a very positive experience at this branch. Nice big lobby, staffed by friendly and professional employees.In particular, Ashley helped me and she was outstanding and knew exactly how to resolve all my issues.
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July 2023 by Cheryl Hunt
Awesome people and communicate very well.
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March 2023 by Drew L.
No one ever answers the phone... Also "Dani Gross" stop calling me, I don't bank with your Branch at all.
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January 2023 by Cordy Hehn
I have never had a bad banking experience with U.S. Bank in all of my banking years. I’m a customer for life.
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March 2022 by trenton wendland
If you have a relia card. Dont even bother.
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August 2021 by David Nonnemaker
Fast great service and people
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July 2021 by Rachel H
We have been banking with US Bank for years and this branch does not represent the usual high standards of US Bank. We've had an ongoing bad experience with one of this branch's employees. She has repeatedly treated us in a rude and abusive fashion. I finally escalated it by speaking to the branch manager but didn't feel the response was adequate. I would not recommend this branch.
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April 2021 by Carol S.
I don't do reviews or much social media but I have to shout out a YES for US Bank, 3rd St. downtown McMinnville, Or. They treat me with respect dignity and make me feel like I am part of their family. They have always tried to help me and never treated me poorly. I just love the people there. Trish has helped me through a long rough road with my parents. She is a diamond in that bank , all of them are! I have had to use a couple other banks in McMinnville and they just do not approach the level of customer service that Usbank will provide. Do yourself a favor and move to the real bank in town! Thank you third Street guys, you really are the best!
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October 2020 by MeeShoo
Extremely rude customer service. Will not listen to what the customer has to say. Will leave you on hold for over 5 minutes. Told one thing on the phone, and told something different at the branch.
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September 2020 by Bryce&Lexi McClain
Hayley and Megan both went above and beyond to help me with a tricky wire transfer! They were positive, fun, and down to earth during a sensitive situation. They made the process ten times easier. Thanks, you two!
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September 2020 by stanley wilde
Very responsive to my needs
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December 2019 by Chris Rivers
Super Friendly office. Liz and Staff are very helpful and accommodating.
