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June 2022 by Lia G.
So me and my sister went there, I bought alcohol and Norma the short red haired older lady didn't ID me. Note I am fresh faced, 23, no tattoos showing. And to top that after being rude to my sister she yells out "adios, hasta la vista" and my sister and I are Hispanic, but we weren't raised with Spanish. So on top of the unpleasantness and rudeness of her, she full on talked Spanish to us so rudely.? She threatened to ban us after we pointed out her rudeness... we weren't the ones being mean or trying to be mean.. heck we tried laughing with her before that. She said it wasn't illegal that she didn't ID me. That red head you guys got there safeway isn't very nice. I wouldn't recommend going when she works Literal hate crime at Safeway but Mexican hate crime.
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May 2021 by Momma G.
Went into this Safeway the other day and literally was told at the checkout by a store manager that loudly announced across the store, "ma'am you have to wear a mask if you're in the store!" I said, "no I'm not wearing one - I'm not sick". I'm also protected under ADA. She said, "if you don't wear one then we can't serve you and you have to leave". I'm like fine, then I'll leave and you won't be getting my business again. I've been to several stores who don't hassle me like this employee did. I should NOT have to explain why I am not wearing one - but if these vaccines are supposed to work then why are people still masking up?! Honestly - If customers are afraid of getting sick, or have some underlying health issue and want to wear them they should. If you're sick you should be at home or wearing one... and if people don't wear them, then why would any store police the public like this?! It's foolish to think you have any control over other human beings like this....we will just take our business elsewhere! This store (or this employee) obviously has some sort of bias against people who aren't buying into the politics anymore! The masks are political fear statements and we all know it! It is absolutely not medically necessary unless you are hanging out with a sick person! They don't work to "protect" or "save" anyone from any "virus" floating around (a proven scientific fact). PLUS - if the Oregon Health authority says 99.99% of people recover from it...then this is better statistics than the flu and other contagious viruses and disease! So - why would any store be pushing this kind of policy on their customers - it's unwarranted and NOT RIGHT! Even the government is being sued for creating policies and mandates that are unconstitutional! KNOW THIS - Your everyday Americans DO NOT want to play into these political mind games anymore - and trust me, you will soon be facing more than just an occasional free thinker!!! AMERICANS ARE UNITING - WE ARE DONE!
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July 2019 by Andrea K.
Horrible store with horrible customer service. The cashiers are rude and disrespectful. They don't help put the groceries in your cart.
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December 2018 by Mary B.
This Safeway store is.... disappointing. I'll start with the fact that according to their web site, I'm too far from them to have my groceries delivered. But..... it's not too far for ME to drive to buy my groceries in person. Fancy that. I went shopping there 4 days ago, and the only brand of butter I am willing to eat was out of stock. I asked the clerk as was checking out to please leave a note about the out-of-stock situation and getting some stock in the dairy case. So today, instead of wasting gas driving into town to buy my butter I called the store to see if by chance they had it on the shelf. First call, and they left me on hold for 12 minutes while 'someone' would check to see if they had any on the shelf. After being left for dead, and being stuck listening to the most annoying excuse for 'music on hold' I've ever heard, I finally gave up and hung up and called back. The second time it only took me 8 minutes on hold before a person on the other end actually walked back to where it should be, and then told me they don't have my butter.... and that I need to call back earlier in the mornings to speak with the people to stock the dairy case. Really??? They can't bother to call me when they get some? They can't check the back of the store for stock?? Efficient.... NOT. I get it, in smaller towns, there's not much to choose from when it comes to grocery stores. Still, there are nice people here being inexplicably rude to customers because they've no idea what customer service is... and they forget that without that customer, they would not have a job in the first place. Methinks my shopping trips may be taking me to another store instead of wasting my time trying to buy what I need from this one.
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August 2018 by Brandon B.
Let me start by saying we are frequent customers at this Safeway. We're there are least once per week. I had my 10-year old daughter and twin 11-month old girls with me. We had two carts, one for each baby to sit in. We were in the dairy aisle, when an employee (a young gentleman maybe 16-20 years old) was pulling a pallet of ice back towards the storage area. Just by using common sense and vision you could see there wasn't room for him to get through. I walked in the opposite direction, leaving my 10 year daughter by one cart and the other one directly in front of her. All the sudden I turn and see the employee hitting the cart my daughter was by (that had my 11-month old baby in it). It was a solid collision. The guy gave a half-hearted apology. Since he just hit this cart, he's smart enough to stop and not try to get by the other cart, right? Or at very least has the common sense to ask me to move the cart. Nope he proceeds to hit the cart that my other baby was in, that had no one there to brace the cart. He hits it and proceeds to the back without an apology. I'm beyond irate right now. This employee should be immediately. He could have really hurt someone with his stupidity and lack of thinking.