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December 2023 by Don Sims
Be sure you know what your AAA membership covers BEFORE you call them for tow services. The AAA driver picked up our car to take to the body shop, instead of having the body shop pick up the car and charging our insurance a monster tow fee. Later, we get a call from the tow company saying we owed them money for the tow, saying that AAA only covered the 1st 3 miles, then the charge is $5/mile. Neither the driver or AAA dispatch EVER mentioned that our plan wouldn't cover the extra mileage, otherwise we would have let the body shop tow it. We won't be calling AAA again.
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October 2023 by Solbrains TenThousand
This company and staff go above and beyond. Bryan is a great driver, arrives and delivers right on time. Couldn't ask for much more.
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August 2023 by Lizz
The company kept in communication when my tow would be arriving, which is certainly appreciated on a 100+ degree summer day, and Chris the driver was quick and effective at getting the vehicle hooked up. Chris communicated every step of the way, was considerate of everything/everyone around him, and was polite and friendly up until the moment he left.I've had some unpleasant experiences with tow companies and their employees, but Chris is top tier.
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August 2023 by S K
My 2020 Nissan Altima suddenly didn't recognize the key due to a weak key battery, which rendered the car useless. After several attempts to start the car while holding the key fob to the start button unsuccessfully, I initiated roadside service.Chris had such a positive attitude and demeanor. Friendly, professional, and thorough. I have had to use other tow services before opting-in to roadside assistance in the last 2 yrs. w/2 teenagers but Maynard-Hadley will be my go-to from now on. Thank you, Chris!
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June 2023 by Sherrie Rollins
Excellent.
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January 2023 by Zosodude 77
Really, REALLY disappointed.My car broke down Christmas Day Evening. The next day...the 26th...at 8am, I called to make arrangements to have it towed the less than 2 miles to my house. Because of the year & make of my '75 Continental, the insisted I needed a flatbed tow..and one wouldn't be available for 3 hours. I had many things to do that day...but I waited patiently. 3 hours later I called and they said they were "waiting" for their flatbed driver. They told me two more hours. I got dropped off at my car at 1 (5 hours after I called initially)..and they FINALLY showed at 1:30. I had title, proof of insurance...but my tags had recently lapsed...and I haven't had a chance to go to the DMV to renew. They said they "couldn't tow it" due to tags in spite of my obvious proof of ownership. I WAS TICKED. I canceled my 5 year membership.
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October 2022 by Katie K.
Mark (tow truck driver) is the best! My car had a dead battery after sitting for a few weeks at the airport. Mark was so helpful and friendly. He took great care and had a great attitude. Next time you need towing assistance, ask for Mark!
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August 2022 by Jack Liu
We called AAA Roadside Assistance as the keys were locked in the car. We were parked at a campsite in Crater Lake National Park due to weak cell phone reception. After contacting AAA, it was already past 11 o'clock in the evening, and they said that they could arrive in more than an hour. We are waiting in the tent. After 12 o'clock, I heard the sound of a car outside, and a light was coming in our direction. My son and I went outside to see that it was our rescue car. Soon this young guy helped us take out the keys. Thank you so much for this rescue guy!
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July 2022 by Alex Liu
We called AAA Roadside Assistance as the keys were locked in the car. We were parked at a campsite in Crater Lake National Park due to weak cell phone reception. After contacting AAA, it was already past 11 o'clock in the evening, and they said that they could arrive in more than an hour. We are waiting in the tent. After 12 o'clock, I heard the sound of a car outside, and a light was coming in our direction. My son and I went outside to see that it was our rescue car. Soon this young guy helped us take out the keys. Thank you so much for this rescue guy!
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June 2022 by E S.
Maybe good for others, but Not good today. Beautiful Summers' day. My 84 year old disabled father waited 5 hours for a tow with no updates whatsoever along the way.. Outrageous and disgraceful.
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May 2022 by Violet Jurich
Mark is the best! He came to the rescue when my ‘97 Class B van broke down on I-5. He is a very experienced tow truck driver and even used to be a mechanic so he is knowledgeable all around. Very friendly too. Thank you Mark!
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January 2022 by Sarah L.
Thanks for getting my car out of the fire lane so late at night! Really professional and did everything they could to try to restart my car. Also for the reviewer saying they work slowly, the guy tonight did everything to make sure it wasn't a big expense. They asked me if I was sure I need a tow & try driving it to my parking space. Then they tried charging battery. Nope it needed a tow. They stayed til they got the job done. As far as working slowly, are you kidding? I want them to be safe and not rush!
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July 2021 by Carolyn U.
Terry rescued our car while we were visiting in Medford. He is the nicest, most gracious man I have met in a while...it made the frustration of the flat tire disappear. Thank you, Terry!
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June 2021 by Jen G.
I am embarrassed to say this, but I locked my keys in my car! AAA sent out Maynard Towing and within five minutes of arriving, Taylor had my car unlocked. Amazing. Thank you so much Maynard Towing for having skilled employees like Taylor!
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March 2021 by Jim Hein
I did not use them
