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August 2023 by Staci Allin
There is no other mechanic in town that I would trust other than Curt, Jim and the team of awesome mechanics! Their knowledge is impeccable and service is top notch! If anyone ever asks me who I recommend for a mechanic the answer is simple PRO SERVICE!
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April 2022 by Skylar Tibbetts
I am so grateful to the guys at Pro Service. My boyfriend & I were on our way to California when my engine light came on and my car (2008 Honda Element) stopped accelerating. Every place in Medford was booked up for 2 weeks but Jim at Pro Service saved the day — he & his guys somehow fit me in right then and there, diagnosed the problem, got the part from Honda, and had the car ready to go by 5 PM. The car ran smooth & we were asleep in Sacramento by midnight. Thank you Pro Service! Super kind, professional, and not at all condescending. 5 stars!Services: Vehicle Inspection
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November 2021 by Michael L.
These guys rock. I was driving through to Portland the day before thanksgiving and had some issues with my car. I called them up and they got me in to get it checked out. Not thinking that It was gonna get fixed the same day I started looking at motels. Within an hour they told me what was wrong and within 3 they fixed it. They even stayed past closing just to help me out. I would totally recommend these guys. Thanks for getting me home in time for thanksgiving.
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January 2021 by Jason Redlingshafer
Had taken my vehicle in for a tune up and that went okay from what I noticed. The thing about a tuneup is you don’t really actually see anything with your eyes. Had my car for 3 days cost around a grand. About 3 months later my check engine light came on so I took it back to them to have them check it. They had it a couple days and finally got back to me and said it was a computer in the engine that needed to be replaced. Told me it would cost 2000 to fix.I told them to do it since it was my everyday driver and I would need it. Took them 17 days for them to get my car fixed so I was without my car for that time. Had to rent a vehicle during the time. When I finally told it was fixed I ask if they could help me out on the cost at all since they had my car for so long and it didn’t help that I had to rent a car. I spoke with the front desk guy and the mechanic who is the owner he was rude and pretty much told me tough. I told them I would not be back I had literally had spent $3000 plus at there shop in a year and a half. Won’t be backServices: Engine repair
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December 2020 by Jim Covell
Took an hour and 1/2 to change oil and find they didnt know how to turn off the change oil lite. Nobody was wearing a mask in a pandemic indicating they really did not care for the health and well being of their customers or employees
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September 2020 by Heidi Martens
I have been a customer for 20 years - wouldn’t go anywhere else. Great guys and great service!
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July 2020 by Dustin Jenks
Great people and great service. A++ is a understatement
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July 2020 by Dustin J.
Got my truck towed to this shop and they did amazing work and the people were very friendly. They were able to fix the truck and I made it back home safe after being stranded out of my home state.
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July 2020 by Dustin Jenks
Amazing people and service! Got me on the road fast and for a good price! A++
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October 2019 by Almighty Movers, LLC
The only place we trust with our company vehicle to get the job done right, and in the time estimated. Great rates and great customer service. They’ve saved our tails more times than I can remember. A+
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October 2019 by William Crochiere
Highly recommend! Amazing customer service. They really go above and beyond.
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June 2019 by Justin Johnston
These guys are great. Took in the ole F-150 to get my steering shaft looked at/adjusted and they gave me a great price and were extremely helpful. Customer service was very impressive too. Communication regarding issues that arose were brought to my attention before extra work was performed. A great experience overall. Les Schwab sent me their way and I'm glad they did. I appreciate the professionalism guys.
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June 2019 by Chad Raymond
Bring your vehicle here if you want them to not communicate with you, take forever with minor repairs oh and best is to speed while they drive your vehicle when they make personal trips to the store.
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June 2019 by Tom Amenhauser
It's not wise to take a vehicle from a veteran who is paying you to do a job and go out joy riding in it.
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March 2019 by Bird Aguirre-Durrant
We've been taking our vehicles here for over a decade, and I wouldn't trust anyone else with my cars. Curt is incredibly knowledgeable and friendly, and has always worked hard to save us money and keep us informed with honesty and options. He diagnosed an issue with my truck many years ago that other mechanics were unable to find, and I've been loyal ever since. I tell all my friends to go here, and will continue to come to ProService for everything from an oil change to major engine repair on an insurance claim and everywhere in between. These are good people, and an asset to our community. 10 out of 10!
