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March 2024 by Summer Buoy
Love loveays hated to have her nails trimmed. And when we walk in there, she is totally fine. And when she comes out she's very excited. Glad I could find good people with good hearts that don't cost you to take a mortgage out on your house to pay for the bill.
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March 2024 by Josh Black
Ripoff, capitalizing off poor animals. Another scam.
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March 2024 by Kecia N
We brought our puppies here from the start and the staff is always friendly and helpful. Through the complicated COVID pandemic, the bone cancer of one, and their regular care and service - we really appreciate this place and its crew. Jolene and Lucy have been amazing and it’s always nice to see their busy, warm, friendly faces.
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March 2024 by Evellyne Musso
This past Sunday I had an emergency with my ferret(Nutella)of course all vets were closed and urgent care in Central point doesn’t see ferrets. The closest 24hrs vet open on sundays that sees exotics is in Bend or Springfield( I live in Applegate). Oh! did I mention we were having a bad snow storm( of course).I take my dog to Banfield so I gave them a call with a feeling that they probably didn’t see ferrets either. Lucy answered that phone and told me that they do have one Dr that sees ferrets but he/she wasn’t in. I explained to her my emergency situation, she put me on hold and asked/explained the situation to the Dr of the day. Dr Hicks was caring enough to say she would try to help even though she doesn’t have much experience with ferrets.My little Nutella outcome wasn’t what we wanted. Unfortunately he passed away but I am forever grateful for Lucy and Dr Hicks for their compassion and willingness to help.P.s: thank you for all the nurses involved too!
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March 2024 by Janine Sauers
We had a wonderful doctor for my daughter's bunny!
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March 2024 by H H
They didn't catch an ear infection even though I took my dog to them several times due to him scratching his ear so bad he had several scabs and was bleeding. I finally went to a different vet and they were able to treat my dog the same day. I tried canceling my wellness plan since they did not help my dog, and they wanted me to pay $300 to cancel! I will be sure to tell other pet parents to stay away from this chain vet!
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January 2024 by Bridget Geisler
This place is great! They’re so nice to my puppy:)
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January 2024 by Tawnia Gates Cotton
Great people and care for my fur baby
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December 2023 by Darewin Rose
Just a wash and nail trim. Nicely done and Charley was treated well.
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December 2023 by Eric Ericson
Always top notch care!
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December 2023 by Catheran Rider
Today Rogue, 3 yr old English Mastiff between 120-130 lbs is shy and scared if she doesn't know you. She had to go in today to get some of her vaccination (3rd time) at location. She is on the Optimum Wellness Plan ( Dog Active Care Plan). Once she is introduce to something a few times she is ok. This time it didn't take her too long to get her on scale to get weighed last time so that was improvement. I want to RECOGNIZE:Dr. Zachary VanHoesen, he was amazing with her. He was patient with her, could see she was just scared of the unfamiliar surroundings. He talked to her, was able to give her the vaccines, a few treats and even was able to pet her. BRAVO for talking the extra time needed with Rogue. SO much APPRECIATION for you and thankfulness! Can not say thank you enough. Look forward to seeing you again.Really she is a big cat stuck in a English Mastiff body. ?
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December 2023 by berettamod961
I went to Banfield today and was informed that Bravecto was only available with a prescription. I then went to my normal vet and was informed that information was incorrect. Either the vet tech was lying to me or was grossly misinformed. I tend to believe the former more than the latter. It seems like all people want to do now is shake you down for every cent they can get.
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November 2023 by Jennifer Del Monaco
Routine 6 month puppy visit. Dr and staff were friendly both with me and puppy, explaining everything including bill!!
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October 2023 by Emily Dodge
Very kind and helpful. I drive all the way from grants pass to Medford because it’s the closest one and I really appreciate the service I receive. The nicest people. Really good medical care. <3
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October 2023 by cynthia ingram
Wonderful vet experience and great front desk and scheduling service. They definitely are on my top pick as an emergency and regular veterinary care. Open weekends, too!