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February 2024 by Barbara & Masa Ito
Just like every other Barnes & Noble location we've been to, the Medford store is beautifully organized, inviting, and mesmerizing.
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February 2024 by Matt K
If you want to know why places like Amazon are succeeding and brick and mortars are closing,it's because of the staff they hire. Never have I been so baffled by a group of employees. Waited for help at customer service, no one there, went to the counter and asked for a book, was told I "needed to go to the customer service counter" where there still was no one. After they found the book in the wrong spot,I tried purchasing it and was greeted at the counter with "was there membership". I was confused and asked what they were talking about. The person,who was wearing 2 masks, said "was there membership" again. I had no idea what they were talking about,so I just asked if I could pay for the book. Instead of using English and asking "do you have a membership with us?" It's safe to say that they will be on unemployment soon because this place really deserves to become a homeless housing shelter or an Amazon distribution center. People have forgotten that the customer is the CEO and has the power to hire or fire them by choosing to do business with them or not. Good job B&N, you lost my family and everyone I know.
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February 2024 by Mag S
It's a large bookstore of new books, hard to not spend the months book allowance when meandering through:)
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February 2024 by Michael Fowler
Noticed a growing selection of interesting games. and as always a GREAT magazine section.
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February 2024 by Michael Hudson
It seems every time I go here they're out of what I want, but I'm glad they're still a bookstore to go to.
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January 2024 by Jenni Ibarra
Getting a bad review because we specifically went to buy my son a book and the kids section was taped off at 7:30. Why close the children’s section off???
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January 2024 by Carissa Brace
Who said the happiest place on earth is Disneyland? Well, they're wrong. It's definitely here! It's my favorite bookstore ever! There are so many cool people to meet and talk to. The employees are always so helpful! Taylor is the nicest person ever!
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January 2024 by Jennifer Delsman
Peanut butter shake. Need I say more? So delicious. Burger was so juicy and hot. Onion rings are some of the best locally. It is more expensive than I wanted but worth it.Take cash. There is a surcharge for using credit.
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January 2024 by Becca Serra
Super cute setup and clean restrooms, I could get lost for hours in this store.
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January 2024 by Tamar Sosa
Got Books and going back to get another one that I am so Happy they had. They also have cute bookbag totes
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January 2024 by Renee Tokar
Always a good place to go
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January 2024 by Kevin Sutton
Busy and have good selections
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January 2024 by Destinee Garrett
Staff always really friendly and helpful. Great atmosphere, always clean, and i can always go in and find exactly what I’m looking for.
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January 2024 by Stephen McCandless
Great selection, products and service. A superior shopping experience and atmosphere.
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January 2024 by Olivia Spencer
Very nice selection and nice staff
