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November 2023 by Jordan Bozenski
Oscar did the best job! He’s awesome, and was super helpful. Also the fastest experience getting a new phone I’ve ever had.
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September 2023 by Laurel Hansen
Very helpful staff. They seemed to know how to help us.
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September 2023 by Lolo Talks
Very helpful staff. They seemed to know how to help us.
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August 2023 by Giselle Dalson
Very friendly staff and very helpful!
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July 2023 by Cristian Guerrero
Chris and his team where supper helpful will recommend this location to anyone who needs a new phone
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December 2022 by StealthE
My time walking into cricket on Biddle was a solid visit, fast friendly and smooth. Both associates were kind and overly helpful! Cricket is and has been a great carrier I have used for 6 years, it seems they take time to get the best price and service for the customers as the years go by. I don't have a negative complaint w/ Cricket and suggest using Cricket with out a doubt for cell phone services and when you do and live in Medford Oregon and have any questions or need help the Cricket associates there will not only answer or fix any type of concerns/questions you have you will also be happy with going to them for any direction or help with Cricket services ? ? thx Cricket
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September 2022 by William Goodson
Needed hot spot for sims card i picked up 5 days earlier. Staff wouldn't let me do so. Some how i don't have access to my own account. Total inbreds at the Biddle Rd location.
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August 2022 by Teri Raker
I was helped by Emily at the Biddle store today. I am completely illiterate when it comes to technology, phones, computers etc. I needed help controlling my pictures, finding my pictures, understanding how to put them on my SD card and what I could delete on my Google account, I also had full storage and did not know how to fix it no matter how much I deleted it was always full! Also I had never set up my mailbox into my surprise cricket deletes it if you don't use it. Emily was able to fix all of these issues for me except the voicemail. But instead of just giving me a phone number to call and deal with it myself, she actually made the call for me. I will be receiving response with information on how to fix it soon and if I need help she said she would help me. She was so patient never rushed me it was always sweet and kind. She giggles it all the right times when I told stupid jokes and seems very sincere. Customer service is so hard to find these days, people know that the workforce is short on help and they act accordingly like they are irreplaceable. But in this case, this girl really is irreplaceable. So pay her good, keep her around. You'll be glad you did! So will I and many people like me. Sincerely Teri Raker
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June 2022 by Troy Worsham
They offer free phone and three years paid service. But as soon as 30 days up theybwill shut offP
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April 2022 by Hunter Thompson
Chris and Emily are rockstars. After spending hours at another store troubleshooting with no solution, I walked in here stating my problem as I approached the counter. Before I even handed him the phone Chris was on point. EIGHT MINUTES later I was dialed in and walking out, CRUSHING IT
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February 2022 by Danna Hernandez
Juan did a great job helping me
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February 2022 by David Spinney
This is the place to go for any cell phone needs you may have! Cricket is the best cell service, period, and this store is the very best in the Rogue Valley. Emily was extremely helpful when I got my new phone, then again when I took my partner to get hers. Not only did she get us good deals on the equipment and plans, but she also took care of all the setup. Very pleasant experience - go check it out! :)
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February 2022 by Anthony Salinas
I lost my phone and needed to get everything taken care of for under $100 when Chris told me my $70 bill was due before we could do anything. I thought only of disaster but I paid the kind man, he then beacons me over to a phone only costing a measly $10 but little did he know it was far greater than what I had before. Even with activation my bill came out to $99, this man is an absolute machine.
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January 2022 by Grace Chan
Had great service there!! Emily was amazing with helping me get a new phone and set it up!
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December 2021 by Red Raven
Thecstore itself was clean, bright and the employee very courteous..Wanted to buy gift certificates to send to buy phones for Christmas gifts.Cricket does not have gift cards for such.Very disappointing.
