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August 2023 by Zachary Hughes
Extremely helpful people.
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July 2023 by Mia Mun
I hope this gets back to her. But thank you so much Ashley T!!!! She's an amazing customer rep!!!! Not only did she find the part I needed but secured it! Thank you again!!! ?
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April 2023 by sven sarkkinen
I dealt with Randy and Rhonda. Superior service they really bailed me out.Thank you!
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March 2023 by Anginette C Echols
Bought our washer and dryer here. Loved the showroom and the service was quick and efficient. ⭐️⭐️⭐️⭐️⭐️
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October 2022 by Linnea B.
Really nice showroom with upscale items to see in person, especially bathtubs and toilets and vanities. Lots of catalogs to look through in store as well. Camren was so helpful and super kind. They even had homemade cookies which gave my kids motivation to behave in the store! Awesome place.
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May 2022 by Trina Caswell
We ordered a 21" toilet and they were accommodating. The guys in service/pickup were great. It was a little confusing when we picked it up. The receptionist didn't seem like she knew what was going on and it took a while to get to the right area. The toilet didn't come with a seat so I'm glad I asked when we loaded it into the car.
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April 2022 by joan nason
Prices are better than i thought for high end store.
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January 2022 by Donald Groves
very helpful polite people
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October 2021 by Grace Gonzales
After receiving the wrong size vanity counter on the initial delivery(about a foot too short), and calling many times to verify our correct delivery, I’ve left several messages and spoken to one person about our delivery today ( which as of 4:40 hasn’t happened). No call back, no countertop. The operator answering the calls was super helpful and friendly, but never heard back from our salesperson/manager.Yes I’m venting here and would love to be able to give a better review and have my bathroom done.
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October 2021 by Kevin West
They have some cool stuff for bathrooms and kitchens...and parts too.
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May 2021 by Chad S.
We tried to order several appliances and lighting for our house. We visited their showroom, talked to the employees/owners(?), and picked out a few things we liked. The owner was going to look into availability and estimated shipping time for us and give us a call when he found out more. We never got that call. After calling them back several times with no answer, leaving messages and never getting a call back, we decided to actually go into the store. Turns out the owner lost our information we already went over and referred us to order from their partner website, and the items would be shipped to them. So we had to do the leg work for them basically. No problem, we picked out a few things and ordered them to the store, while we were in the showroom. The owner said he would contact us as soon as they shipped and give an estimate on when they would arrive. Never got that call. Two weeks passed and we called several times with no answer again. We always left a message and got no call back. Finally, three weeks later we went back to the store and our item was there. They offer a lot of good stuff, and the showroom is fantastic, but their customer service is garbage. So bad in fact, we decided to order all our kitchen appliances (23,000 dollars worth), bathroom appliances (14,000 dollars worth) and lighting (8,500 dollars worth) from another company. We spent a lot of money to upgrade our cabin. It amazes me how a business can survive when they pass up so many good opportunities and offer such bad customer service. Two stars for the products they offer. Good luck getting them and be able to go into the store periodically, because obviously their phone doesn't work.
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March 2021 by Ian Schmidt
Yasmin was fantastic!
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January 2021 by Donna Cassietto
Impressive and nicely displayed selection of kitchen and bath faucets, sinks and tubs. If you're in the market for high-end expensive items, this is the place to visit.
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August 2020 by Andrew White Sr
The guy's in the parts department were very helpful and understanding. I recommend this place to others.
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June 2020 by S P
Appointment only. Came from out of town because they said they are open. Got here and she said she could get me in in 4 days.
