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December 2023 by Lisa LaComb
Great motel, we stay here each time we come to see our daughter and grandbabies.
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November 2023 by Dayton Egloff
We checked in for several days while visiting family. The room was very, very clean, and it was quiet. I had two interactions with the front desk staff and they were kind and helpful. The breakfast was excellent. The only thing I might add is that the TVs in the rooms are small and dated, but we didn't use them.I did request housekeeping one day, and I came back that afternoon to a very clean room once again.I'll definitely choose this location when I return next year!
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November 2023 by Amanda Millard
The room was clean, and the stay was quiet at night.But you can hear everything through the door to the adjoining room! How do people stay here for any extended amount of time? Luckily we seemed to have polite neighbors, also with pets, and we all did our part to keep our dogs away from the doors. We could hear their conversation even though they spoke at a normal level.Basic hotel needs not quite met at this one.
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November 2023 by Lloyd Warnes
Clearly Homewood Suites isn't one of Hiltons better brands. This hotel is OK. Period. Rooms aren't 100% functional with bad TV remotes and sinks that don't drain, but generally clean and quiet. Service isn't great, but the in person encounters were nice. The breakfast lady was the exception being very personable and attentive. The hotel email thanking me fory stay didn't even have a comment or review link....figures.
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October 2023 by Greg Hayes
Mindia was awesome and super helpful. She greeted me with such hospitality. Very impressive!The room was clean and very spacious. Kitchen is fully equipped with everything you need to make any meal. A full size refrigerator is included in the room too.Breakfast was excellent and the very nice cook was a pleasure to talk to. She made sure to visit every table and make sure everything was to their satisfaction.Rooms: The king suite is very spacious with a full kitchen. When you travel as much as I do, living in hotels, the kitchen is a luxury. The bathroom and bedroom are separate from the living room and kitchen.Noteworthy details: Breakfast is one of the best I've had at any hotel. Anything you desire is available and all fresh. Coffee is amazing.Fitness room is fully stocked with so much equipment to use. The lounge area is very warming and comfortable. The hotel has weekly events that allow you to meet people or just watch football.
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October 2023 by Ahmed Alaa El-Rouby
My stay at Homewood Suites by Hilton in Medford was a pleasant one. The standout feature of this hotel was the spacious rooms, which provided ample space for comfort during my stay.The availability of a coffee machine and fridge in the room added to the convenience, allowing for a comfortable and enjoyable stay.The hotel staff's friendliness was a notable aspect of the experience, as they were accommodating and helpful throughout my visit.In summary, Homewood Suites by Hilton in Medford is a recommended choice for travelers seeking big rooms, in-room amenities like a coffee machine and fridge, and a friendly staff to make their stay enjoyable.
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October 2023 by Andrew Davis
An amazing hotel to stay at right off the highway. The staff is exceptional, the rooms are clean and comfortable. My family really enjoyed the Breakfast. They said it was the best Breakfast you could ever have at a hotel. I would highly recommend this hotel.
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September 2023 by Brandon L.
This property is so awful I had to leave in the middle of the night to a different hotel. When I was finally ready to go to bed, I found the brown stains on the white pillow cases that complement the white stains on the brown furniture.The bathroom was objectively filthy. The curtains and closet doors are falling down. Only one of three bulbs in the light over the kitchen table works. The wall mounted controls for the air conditioning units both do not work but fortunately the units have controls directly on them. There was hair in the bathtub and other hair apparently glued to the top of the robe hook in the bathroom.Photos show most of the things I've described. The stain on the pillow case is difficult to see in the photo but was very obvious on the pillowcase itself. Even if they were washed in hot water, if it's visibly dirty, no one wants to put their face on that and the housekeepers should be well aware of this.
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August 2023 by Donna M
The room was a bit dirty. Needed better attention. Staff was friendly and helpful. Mattress wasn’t comfortable to us.
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August 2023 by Monica Lin
No soundproof. If you are a light sleeper, don’t choose this hotel.The carpet on the hallway is dirty.The breakfast quality isn’t good if you compare with other homewood suites.
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August 2023 by Sande Mayott
This hotel was a big disappointment. It was dated, dingy and not nearly as clean as it could be. The shower had mildew in the corners and the decor might have been nice in 2011 but now it’s worn and dingy not lending itself to an air of comfort and relaxation. The dish towels and pot holders looked like rags and the bed pillows were ultra flat. Most seating outdoors was missing cushions and the curtains on the window above the air conditioning unit do not close. The area in which the hotel is located is nice because it’s away from direct street traffic. The size of the grounds have so much potential but this hotel is not for me. I also resent that the fee for a dog is $25-$50 more than other hotels we’ve used and they charge tax on top of that.
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August 2023 by A T (Queen)
Great hotel. Very clean, great room temperature, bed sleeps well, the staff was kind and helpful. Will definitely return. 10 min from the Airport.
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August 2023 by Leigh smolen
Run down, from first night check in the room was sub par and missing items that are supposed to be supplied, asked for 3 days for items and only Jeremy finally helped us to get those items at 8pm on Saturday night. Location good and central to my needs but will never stay there again.
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August 2023 by Sky Thao
0/5. Pick another place. Front desk very rude. Manager won’t ever get back to you either. My boyfriend was told his situation was not a priority (which he understand but WAS told a manager would call back) so there was no need for the manager (Jodi) to get back to him. Kirsten WILL hang up on you and give you an attitude. Also they’ll be petty and put you on hold for over 20 minutes.
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August 2023 by Pedro Gil
Front desk arrived was horrible. Kirsten needs to be put through redialing again or let go. She was very rude and hung up on me during a call! I work I customer service myself but the level of disrespect and unprofessional was unacceptable. She is a horrible employee!
