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“My wife and I came in today to trade in our phones and Joshua was so helpful. Sold us just what we needed. He was very knowledgeable and explained everything in detail to us. Thanks Joshua for being an outstanding person to work with. We have been to other Verizon locations and none of them can come close to the top notch service that this location offers. Keep up the good work. We will definitely be back for all our cell phone needs.”
“I've been going to different businesses looking for a good affordable deal until I finally found this company and they work with me to get something I need and I can afford”
“Carlos was great today! He helped me pick out an iPad and he set it all up where it would be coming directly out of my banking account just like my phone. I was really impressed with Carlos. Great job! Excellent customer service! Very knowledgeable! And extremely kind and patient! Thank you Carlos for making my purchase easy!”
“I had a great experience with Andrew. We took three prepaid lines to a new post paid account. It was really difficult. I spent four hours previously trying to complete this through texts. It did not go through. Then two hours on the phone, and it didn’t work. Andrew took the time with great patience. He was so knowledgeable and took time to explain everything multiple times, and showed us many different prices. Best experience ever for dealing with Verizon!!!
Thank you Andrew!”
“The whole team at Adept is awesome! Always efficient in problem solving and attentive to our needs. As a small business we greatly appreciate all they do to keep us running.”
10:00 AM - 2:00 PM
739 Welch St, Medford
Internet Service Providers
“Had an amazing first time experience! an employee by the name of Nathan was who helped me and was able to answer any questions I had. I'm very satisfied with the service and it didn't take long either. Fast, efficient, knowledgeable, and courteous.”
“Sheri was very helpful! Saved me money and very personable. I had trouble with Netflicks and Peime not working well. Lyle indicated I should get a new hdmi cable which solved the problem. I would highly recommend No Wires”
“Wow, what a great experience!!! Kerry was professional and efficient. His customer service is on point. He upgraded 2 phones for us in about an hour. We'll done Kerry. Thanks for turning a usually daunting task into such a pleasure. My son and I are delighted!”
“Micheal was very helpful and patient. Helped us get everything we needed and when we had issues he resolved them for us. Too bad he found a better job he will be missed.”
“I recently had a virus on my new phone and sought out advice from my local Verizon store. They said they couldn't help me out and sent me to the geek squad at best buy . After two lengthy trips to the geek squad and a few hundred dollars they gave up and said I needed to go nuclear and get a new Sim card. I returned to Verizon and a young lady named Jade helped me. A young male associate went and got a sim card to install, but Jade said not so fast and actually took the time to see if it was necessary. She quickly diagnosed the issue, changed my texting app to Verizon, and cleared up the problem. Bingo bango problem solved. Her initiative, skill set, and excellent customer service was so refreshing. Thanks to her alone I was a happy customer.”
“I called corporate on 4/2/25 & they said I had to go into the store. I went into Medford from Sunny Valley an hour away on 4/2/25, they said I had to call Financial Services. So I went BACK home, another HOUR drive, called Financial Services, they said I had to go INTO A STORE! So on 4/3/25, I went back to Verizon in Medford, another hour drive!!! At the store, I told them what was going on and within 10 minutes Quentin Antionet and Gio Clemons had solved my problem! Quentin & Geo deserve a RAISE!!! They did what Corporate & another Verizon member couldn’t! I wish ALL of your employees were as efficient as Quentin & Gio!”
“After visiting 2 other T Mobile shops and several calls to the service hotline, Alex from the team in this store was able to identify and solve a technical problem with my account efficiently. Thank you!”
“I don't know if I'm spelling his name right but Amelio was very helpful when my husband called and asked for help he answered all our question and more so thank you for being very helpful and even helping with our question about his xbox. Thank you Amelio”
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“Honestly I can’t say enough positive things about this store.. I had to switch service from Verizon to Us cellular because we didn’t get service where we live and I’m so happy we came to this location, these guys will make sure you’re taken care of. I’ve been to 2 other stores in Medford and I have nothing bad to say about those stores but this one is by far my favorite! I didn’t get the card of the gentleman that helped me because he’s normally in central point but thank you Nathan for your help. Nick, and Jorge are at this location and they will take care of you. ??”