JoANN is a craft and fabric store that offers a wide selection of supplies, including fabrics, holiday decor, and craft materials. Recent improvements include cleaner aisles and better organization, making shopping easier. Staff members are friendly, helpful, and provide excellent customer service, assisting with fabric measurements, unlocking equipment, and offering guidance at the craft stations. Customers appreciate the reasonable prices and discounts available through the store’s membership program. However, some shoppers find the store's signage for prices and clearance bins unclear and suggest ongoing efforts to improve organization. Additionally, concerns have been raised about strong fumes in the store, which can cause headaches, indicating a need for better ventilation. Overall, JoANN provides a positive shopping experience with helpful staff and a good selection, but there is room for improvement in store layout and air quality.
The store has been cleaned up, aisles care clearer, good progress! Still, not enough clear marking for prices on drapery fabrics or clearance bins. Please continue to organize, clean, and clarify for shoppers.
May 2024
Great customer service. They were out of some items I needed but had just had a sale.
May 2024
We always love this Joann's. This visit was especially made better by Gume and Marshall. Thanks guys!
