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March 2024 by Alberto D
I took my wife’s ring in to get cleaned and the older lady who looked like she should be working somewhere else spent less than 5 minutes assessing and cleaning it. The ring literally looked like nothing had been done to it.
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March 2024 by JD G
Has gone way down hill over the last few years. Unfriendly staff and management.
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March 2024 by Marissa Dean
Miss Shana was amazing !!! So personal and such a great personality ! Keep her forever, I will definitely be back !!
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February 2024 by Summer Buoy
Omg! I wish every single sales experience I have had in my life time(&the future to) would have been as amazing & wonderful as the time I've been able to spend with Shanna & Alex. I've had to go Kay Jewelers in the mall twice for 1 item that was bought for me for Christmas. I really was dreading the experience. Until the 1st time.... but each time I've needed to come in, they have made things so simple and easy for me. I can't wait to come back to see Shanna for Jewelry that I want to get. Thank you girls so much for knowing that my time is important, but spending AS MUCH time with me as I wanted. Can't wait to see you 2 again. Best experience ever!!
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January 2024 by Josh Brown
Tony and the whole staff went above and beyond to take care of my needs and make sure I was comfortable and happy . Highly recommend this store it’s the only jeweler I deal with .
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December 2023 by Dennis Schlotzhauer
I came In looking for a necklace, and shila and riley really made my experience great. They gave me great customer service and good information. Made My experience enjoyable I will definitely be back.
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November 2023 by Am L
I love coming here! Staff is super friendly and helpful. Shana cleaned my rings and made them sparkle! I also added a few items to my wish list which I didn't realize was available until She mentioned it ?
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November 2023 by Lissa Sherman
This woman is amazing! She catered to my every whim, listening to me and my needs! I am ecstatic that I have all my Christmas/Hanukkah/kwanzaa gifts taken care of for everyone, and they will receive exactly what they want! Thank you Shana! You're the best!!!
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November 2023 by Mario Bravo
Shana has been through every big life event through providing excellent service, advice and finding a special piece for each occasion . She definitely has my business!
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November 2023 by Constance Hemmerle
Stopped into your store while I was in Medford, OR. I had the pleasure of receiving outstanding customer service from Shana. Her knowledge of fine jewelry impressed me. The lab grown diamonds are beautiful as on a necklace pendant for my Mother. Thank you Shana!!
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November 2023 by mehana2005
I had a last minute party to go to for a dear friend and had NO idea what to get. Walked into Kay's and Shanna was absolutely amazing and helpful. She took her time and was patient as I was indecisive on what to get she was such a doll and everyone should request her for assistance on their next visit.
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October 2023 by Molli Self
The team here is absolutely amazing. Shila and Alex were so helpful and great to work with. They didn’t pressure at all and helped me pick out the perfect gift. Highly recommend the team at Kay Jewelers for any jewelry needs!
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October 2023 by Misty Schrack
I am very happy to have had Shana Thomas as my person she has a beautiful personality amazing customer service skills and she really must love her job cuz she goes above and beyond to see her people happy. Kay’s you are lucky to have her on your team she’s the best all that and a bag of chips yours truly Misty Schrack
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October 2023 by Dena Ellis
I absolutely love shopping here. Miss Shanna, is very helpful. She helped me pick out the perfect gift for my mother-in-law. Thanks A++++
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October 2023 by Andrew Pettus
I had the pleasure of being helped by Shila Cordova. She was amazing couldn't of asked for any better experience.
