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January 2024 by Jenny Cornelius
I recently had my vehicle in for regular maintenance. They explained what each service was and why it was needed. My car was returned clean and the customer service was exceptional. I am very pleased with Medford BMW. I feel they go above and beyond expectations. I would be comfortable recommending them to family and friends.
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January 2024 by Laura Maita
I recently had the pleasure of experiencing top-notch service for my Mini Cooper at the BMW service center. The staff exhibited a high level of professionalism and expertise, ensuring that every detail of the maintenance was handled with precision. From the moment I arrived, the team's commitment to customer satisfaction was evident. The mechanics demonstrated a deep understanding of Mini Cooper vehicles, addressing all concerns efficiently. The service center's facilities were clean and well-maintained, creating a comfortable environment for customers. Overall, the exceptional service at the BMW center has solidified my trust and satisfaction, making it my go-to destination for future automotive needs. Highly recommended!
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January 2024 by Paul romera
Friendly and helpful service. Parts department had the parts I needed. I will return for scheduled service. OK went back for service. Awesome experience. Best dealer service. They even gave my car a bath when finished. Great job thank you Mike and Scott.
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January 2024 by Amy Holland
This was my first experience buying a BMW, and I know it won’t be my last. Bill was exceptionally professional and helpful throughout the whole process. Not once did I feel like I was being pressured into buying anything. He was very knowledgeable on the models I was looking at and got me all set up before I drove off in my beautiful new car. The whole staff at Medford BMW is top notch and I highly recommend them.
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January 2024 by Aaron
My wife and I purchased our first BMW an M340i xdrive from Medford BMW, back in 2020. Our experience was great! Our sales advisor Bill C. did a fantastic job of making our buying experience a very positive one. We have not only bought multiple vehicles, but referred people as well. We are never disappointed. The service department here also does a phenomenal job, although they need to bring the car wash back. If you want a great car, and a great service department, go to Medford BMW. If you also want a great sales advisor who will take care of you. Go see Bill C.Written by an actual customer who was NOT paid or held under duress for their review.
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December 2023 by Chris Gubler
BMW of Medford continues to provide exceptional service. We’ve had our 328 D Wagon serviced at several other BMW dealers over the years and they have all provided solid service. While they have all been good, Medford sets an even higher standard. I actually enjoy visiting this dealership because I know from experience they are completely competent in both routine and unplanned maintenance, knowledge of their products, and most importantly they value my time by consistently doing what they say they are going to do. Can’t say enough good, highly recommended and a sincere thank you for providing our family such a rare and valuable service.
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November 2023 by Linda Moudry
We asked for and received a loaner car as we not from the Medford area. The service was prompt and Austin did a fine job explaining what the service requirements were. Expensive but the car is worth it.
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November 2023 by Troy Schulz
No status update provided by the service department while my vehicle was in their shop for 6 days. After the repair was complete, the vehicle broke down again within 3 miles due to not connecting the fuel lines properly. Resulted in a tow back to their shop and another day being repaired. They did reimburse for the tow and provided transportation to my home and back though. Better communication and a quality check before releasing the vehicle could have made this a better experience.
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November 2023 by Kiah Henry
Repaired recall which fixed the rough idling of my vehicle, increased fuel efficiency and gave a basic inspection on a used vehicle i purchased elsewhere. Everything was perfect and works great! Thank you!
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October 2023 by Brandon Keys
Awesome experience and best place to buy top-notch vehicles. We are super happy with the purchase of the BMW, fast easy and best experience, and we do not even live in OR. we only saw online and spoke over the phone, and it was perfect and hassle free. Thank u again, Justin Hanlin, for being an awesome salesman and taking care of business!
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October 2023 by Ryan Elisei
Very knowledgeable team and very easy to work with. Their numbers matched the manufacturer build estimate on the website which is great. They have a trustworthy team. It was definitely worth the time to make the trip to Medford. Highly recommended.
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October 2023 by Solon Webb
Bill Courtney was outstanding in his help while buying our new car. He was very knowledgeable, patient and extremely easy to work with. We highly recommend him and Medford BMW for buying a car, new or used.
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September 2023 by Jose Ramirez
The sales department at BMW Medford was amazing. Starting with online manager Nancy Rodriguez who connected me to Zain, our sales rep. Zain was excellent to deal with, he was not pushy and was very knowledgeable about the vehicle we were purchasing. Accounting rep Danielle was very responsive to a minor discrepancy I had with the financing. She kept me updated and resolved my issue quickly. I really appreciate your professionalism. I highly recommend buying a vehicle from them, you will not be disappointed. Would give them more than 5 stars if I could. Jose
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September 2023 by Josh
First and foremost, the only reason I’m giving this dealership a 5 star rating is because of the salesman, Nathan Pace. Absolutely outstanding salesman. I’ve purchased over 50 cars and have had all kinds of experiences and can honestly say that Nathan is what every salesman everywhere should aspire to be. Straight forward, kept his word and puts customer loyalty above making a quick buck.
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August 2023 by Sandy Billick
This experience was the best experience I’ve ever had with buying a car. When I arrived, Kirk met me with such a kind demeanor. He went over all the aspects of the car that I was going to purchase. I then got to meet the general manager Joe and just adored him. This experience was super emotional and very hard in a very good way. I can’t thank everyone enough from the bottom of my heart.
